SPC Global Limited is seeking a Customer Care Team Leader to drive incremental sales of convenience meals to customers, including NDIS and aged care segments, while delivering empathetic, high-quality service.
The role leads a 4-person Customer Care team, supports onboarding, manages calls, and collaborates with internal stakeholders to optimise pricing, promotions, and trade spend. A robust online platform background and excellent communication are essential.
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📌 Customer Care Team Lead - Upsell & Service Excellence (Cumberland County)
🏢 SPC Global
📍 Cumberland County
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