Senior Executive Assistant & Operations Coordinator

LRL Dental Pty Ltd T/A Keppel Dental – Yeppoon QLD

Turn a busy practice owner’s priorities into a calm, workable plan—and make sure it gets finished.

Keppel Dental is a long-established, family-run dental practice serving Central Queensland since 1977. Today, we operate from a modern 10-chair oral health facility with an in-house lab, progressive digital technology and a capable, friendly team.

Our practice owner, Luke Christensen, is looking for a trusted right hand who can protect his attention, bring order to competing priorities and keep important work moving.

This is not simply a diary-management role. It combines senior executive assistance, selected practice projects and a defined amount of personal administration. It will suit someone who enjoys creating clarity, closing loops and respectfully challenging priorities when everything cannot happen at once.

What you’ll own

- Manage Luke’s calendar, inbox, meetings and competing priorities

- Build a reliable daily and weekly planning rhythm

- Turn discussions and loosely defined requests into clear actions, owners and deadlines

- Prepare concise correspondence, meeting notes, updates and decision briefs

- Track commitments and follow up team members, suppliers and external partners

- Coordinate selected practice projects and approved administrative workflows

- Help keep scheduling, laboratory administration and implementation projects on track

- Identify delays, conflicts and risks early rather than waiting for them to become problems

- Build simple, repeatable systems without introducing unnecessary complexity

- Handle sensitive business and personal information with excellent judgement

- Coordinate a defined amount of personal administration—approximately 15% of the role—including appointments, travel, household suppliers and occasional purchases

Personal administration will take place within agreed boundaries and normal working hours. This is not a permanently on-call position.

What success looks like





- Luke’s calendar reflects his real priorities and retains enough space for focused work

- Decisions and commitments are captured, assigned and followed through

- Projects have clear owners, deadlines and visible status

- Problems are raised early, with sensible options rather than surprises

- Recurring administrative processes continue without depending on someone’s memory

- Luke and the wider team have greater clarity, fewer dropped balls and a more sustainable working rhythm

What you’ll bring

- Substantial experience in senior executive support, founder support, operations coordination, practice administration or a comparable role

- A demonstrated ability to support a busy leader with multiple competing priorities

- Excellent written communication, organisation and attention to detail

- The confidence to question priorities, negotiate deadlines and follow people up respectfully

- Strong judgement about what you can decide, what you should recommend and what must be escalated

- A practical approach to systems and technology

- The ability to learn new software and work confidently with carefully governed AI-assisted tools

- Discretion, reliability and mature handling of confidential information

- Full Australian working rights and the ability to work primarily in office in Yeppoon

Experience in dental, healthcare or professional services would be useful, but it is not essential.

You will help coordinate approved patient-administration and practice workflows, but you will not make clinical decisions, determine treatment suitability or direct clinical care.

What we offer

- $90,000–$105,000 plus superannuation

- A permanent, full-time Monday–Friday position with no routine weekend work

- Direct access to the practice owner and genuine influence over how work is organised

- Clear authority to improve systems and protect agreed priorities

- Varied work with visible, meaningful results

- A friendly, established team in a progressive family-owned practice

- Professional development and scope to grow into broader operational responsibility

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📌 Senior Executive Assistant & Operations Coordinator (Yeppoon)
🏢 LRL DentalT/A Keppel Dental
📍 Yeppoon