Job Description
McMillan Shakespeare Group (MMS) is seeking a Collections Officer to reduce arrears, engage customers, and negotiate suitable repayment arrangements while complying with policies and legislation.
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You will contact customers, assess circumstances, propose options, and maintain detailed records in CRM systems. The role supports responsible collection practices with a focus on empathy and regulatory compliance, in a hybrid work setting.
📌 Hybrid Collections Consultant Empathetic Negotiator Victoria
🏢 Plan Partners
📍 Victoria
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