New short-term opportunity for an experienced Receptionist in North Brisbane. Your recent company Hays is partnering with a well-regarded healthcare service provider seeking an experienced Administration Officer & Receptionist to support a busy Allied Health clinic. This opportunity is ideal for a customer-focused administrator who enjoys working in a fast-paced setting and delivering exceptional service to clients and healthcare professionals.
What you'll need to succeed
Previous experience in a reception, administration, customer service, or medical administration role
Robust communication and interpersonal skills
Excellent organisational skills and attention to detail
Ability to manage competing priorities in a busy environment
Confidence using databases, Microsoft Office, and appointment scheduling systems
Experience within healthcare, allied health, medical, or community services environments will be highly regarded
Client Service
Welcoming clients and providing a professional front-of-house experience
Managing inbound phone calls and responding to client enquiries
Monitoring shared inboxes and call registers, ensuring timely follow-up
Promoting Allied Health services and providing information to clients
Liaising with medical practitioners,



allied health professionals, and health funds
Escalating enquiries and requests to the appropriate team members when required
Managing client feedback and maintaining positive client relationships
Scheduling appointments and coordinating clinician calendars
Administration
Processing payments, receipts, invoicing, and third-party billing
Maintaining banking records and completing daily reconciliations
Assisting with weekly banking activities
Updating and maintaining accurate client records and databases
Reviewing clinician schedules and actioning booking requests
Managing payment schedules and membership records
Processing DVA and related service invoicing
Ordering office and clinic supplies
Assisting with the overall presentation and organisation of the clinic
What you'll get in return
Attractive hourly rate
Part‐time hours, Tuesday to Friday, 8:00am to 4:00pm
Initial 2-week assignment with immediate commencement and potential to extend
Prospect for extension based on business requirements
Potential pathway into a permanent full‐time position
Supportive and cooperative team environment
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📌 Allied Health Administration Officer & Receptionist Queensland
🏢 Rashi Joshi
📍 Queensland