Fleet & Lead Management Consultant (Melbourne)

Fleet & Lead Management Consultant (Melbourne)

23 Sep
|
3 Point Motors
|
Melbourne

23 Sep

3 Point Motors

Melbourne

Automotive sales experience? Looking for a Monday–Friday opportunity?

No regular weekend roster. Premium automotive environment. Opportunity to increase your earnings through fleet sales.

At 3 Point Motors, we believe a great customer experience starts well before a customer walks through our doors.

We're looking for a confident, energetic and highly organised Fleet & Lead Management Consultant to take ownership of customer enquiries, fleet opportunities and lead management across our dealership.

This is a varied role that sits at the heart of our customer and sales journey. From ensuring our online vehicle inventory is accurate and up to date, to engaging with customers, qualifying leads, creating appointments and managing fleet opportunities through to delivery — you'll play an key part in turning enquiries into genuine sales outcomes.

You’ll work closely with our Sales, Marketing, Service and Finance teams, while also managing our AI lead management platform to capture and action opportunities generated outside normal business hours.

A Genuine Fleet Opportunity

3 Point Motors is a preferred supplier of Mercedes-Benz vehicles to numerous Fleet Management Organisations (FMOs).

As part of this role, you’ll respond to fleet quote requests, coordinate orders with the appropriate sales consultants and oversee fleet orders through to delivery.

Importantly, you’ll also have the opportunity to increase your earnings through the fleet component of the role, rewarding you for helping convert these opportunities into sales.

If you understand automotive sales, love talking to customers and get satisfaction from turning an opportunity into an outcome, we’d love to hear from you.

This Could Be the Perfect Next Step for You

This role would be ideally suited to someone with previous automotive sales experience who understands the dealership environment and the customer sales journey.

Perhaps you’ve worked as a Sales Consultant, Sales Executive or in another customer-facing dealership role and are looking for something different — without stepping away from the automotive industry.

Your understanding of customer enquiries, lead follow-up, vehicle sales,



appointment setting and the importance of moving opportunities through the sales funnel will be a real advantage.

And with Monday to Friday hours, 8:30am–5:00pm and no regular weekend roster, it's an opportunity to put your automotive sales experience to work in a different kind of role.

What You’ll Be Doing

You’ll have ownership across three key areas — inventory, lead management and fleet.

Your day will include:

- Maintaining our online vehicle inventory, including loading newly listed vehicles and ensuring existing listings remain accurate and up to date
- Responding to customer enquiries promptly and professionally
- Engaging with customers across phone, email and digital channels
- Qualifying enquiries and converting them into appointments for our sales team
- Managing and allocating inbound leads across the dealership
- Proactively following up prospective and returning customers
- Ensuring customer information and activity is accurately maintained within our CRM systems
- Tracking appointments and customer outcomes with the sales team
- Following up opportunities to ensure no lead is left behind
- Responding to fleet quote requests in a timely manner
- Coordinating fleet orders with the appropriate sales departments and consultants
- Overseeing fleet orders through to delivery
- Managing and utilising our AI lead platform, including opportunities generated outside business hours
- Monitoring lead activity and identifying opportunities to improve conversion and customer experience
- Reporting on enquiries, appointments, fleet activity and outcomes
- Working collaboratively across Sales, Marketing, Service and Finance.

The lead-management component remains consistent with the underlying position description, which places responsibility on the role for monitoring inbound lead systems, allocating and following up leads, maintaining CRM activity, creating appointments and reporting on lead outcomes.





You’ll Love This Role If You...

- Love talking to customers and can build rapport quickly
- Have an automotive sales mindset and understand what makes a quality lead
- Are proactive, persistent and comfortable picking up the phone
- Get satisfaction from turning an enquiry into an appointment or sale
- Are highly organised and stay on top of your follow-ups
- Can juggle multiple opportunities and priorities without losing attention to detail
- Are confident using CRM systems, digital platforms and technology
- Enjoy working alongside sales teams and contributing to results
- Take ownership rather than waiting to be told what needs to happen
- Bring energy, professionalism and a genuine focus on the customer experience.

What We’re Looking For

Previous automotive sales experience will be highly regarded and would make you particularly well suited to this position.

We’re looking for someone who understands that in automotive, speed of response, quality follow-up and customer experience matter.

You’ll need to be proactive, commercially minded, comfortable on the phone and confident managing a high volume of leads and opportunities.

Most importantly, we’re looking for someone who takes ownership — someone who sees an opportunity and wants to make something happen with it.

Why 3 Point Motors?

This isn’t a role where you’ll sit in the background.

You’ll have genuine involvement in the customer journey and work across multiple areas of the dealership, with exposure to lead management, fleet, CRM, digital platforms, customer retention and automotive sales.

You’ll also enjoy:

- Monday to Friday hours – 8:30am to 5:00pm
- The opportunity to remain in the automotive industry without a traditional sales roster
- Exposure to Mercedes-Benz fleet and retail operations
- The opportunity to increase your earnings through fleet sales
- A varied role where your follow-up and initiative can directly influence results.

Ready for Something Different?

If you’ve got automotive experience, you’re confident with customers and you know how to turn an opportunity into an outcome, this could be the change you’ve been looking for.

#J-18808-Ljbffr

📌 Fleet & Lead Management Consultant (Melbourne)
🏢 3 Point Motors
📍 Melbourne

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