Position Type: Permanent Full-Time (9 day fortnight, 36.25 hours/week)

Salary Range: LGO7 ($113,019 - $119,946 per annum + superannuation) based on skills, qualifications and experience

Application Close: 11:45pm, Monday 12 October 2026.

About the Role:

This is an exciting leadership opportunity to shape the future of animal care, welfare and community education in Townsville. Leading a dedicated multidisciplinary team of veterinary,programs and animal care professionals, you will play a key role in delivering high-quality services through the Animal Care and Adoption Centre, while building strong relationships with the community, industry partners and animal welfare organisations.

Working in a highly visible and rewarding environment, you'll drive initiatives that promote responsible pet ownership, enhance community engagement, and support positive outcomes for animals in care. This role offers the opportunity to lead people, influence strategic programs and partnerships, and make a meaningful impact on animal welfare across the city.

You will lead the development, implementation and continuous improvement of community programs and key partnerships. Working collaboratively with internal and external stakeholders, you will identify opportunities to improve services, strengthen community connections, and deliver initiatives that improve outcomes for animals and the community.

About you:

You are an experienced leader with animal industry experience, passionate about animal welfare, community engagement and delivering high-quality customer-focused services. You bring strong people leadership skills, sound judgement and the ability to build positive relationships with a diverse range of stakeholders.





To be successful in this role, you will have:

- Qualifications in Animal Services (or the ability to obtain) and significant experience in the animal industry.
- Proven experience leading, mentoring and developing teams, volunteers and stakeholders to achieve positive outcomes.
- Exceptional communication, stakeholder engagement and negotiation skills.
- Strong organisational, project management and problem-solving abilities in a agile operating environment.
- Knowledge of relevant animal welfare, veterinary and animal management legislation.
- A current C Class Driver Licence and Children Clearance (Blue Card), Q Fever vaccination or the willingness to obtain.
- Participate in an after-hours on-call roster and meet vaccination requirements.

Townsville City Council is the largest local government authority in Northern Australia. We’re committed to supporting our people through a strong focus on work-life balance, a positive and inclusive culture, and a shared passion for making a meaningful impact in our community.

We have a range of benefits that confirm this commitment:

- 5 weeks annual leave + 17.5% leave loading
- 3 weeks Personal/Carers Leave
- 14 weeks paid Parental Leave
- Domestic and Family Violence Leave
- Uniforms and PPE provided
- Annual wage progression




- Up to *13.5% Superannuation employer contribution for contributing members
- Salary Sacrifice opportunities
- Access to a range of learning and development opportunities, including on-the-job learning and formal training programs
- Fitness Passport program offering discounted membership to selected health and wellbeing facilities
- Employee Loyalty Program offering discounts at selected local businesses
- Employee Assistance Program

* The Council contribution to employees' superannuation for contributing employees shall be 13.5% of the employees' ordinary time earnings subject to the employee contributing a minimum of 6% of their ordinary time earnings.

Contact Person: Sandi

Contact Email: ***@townsville.qld.gov.au

(for position enquiries only)

We are committed to creating a safe and inclusive workplace where diverse styles, backgrounds, experiences, and perspectives are valued, encouraged, and respected. People from diverse backgrounds (including but not limited to, Aboriginal and Torres Strait Islander, people with diverse gender identities and sexualities, people from different cultural and linguistic backgrounds, people with disability, and veterans) are encouraged to apply!

All successful candidates are required to undergo drug and alcohol testing as part of the recruitment process. Please be aware Townsville City Council has a ‘zero tolerance’ policy to drugs and alcohol in the workplace.

If you need any adjustments to be made to the recruitment process or if you would like to discuss any accessibility requirements, please contact**************@townsville.qld.gov.au or phone 9*** for a confidential discussion.

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📌 Coordinator Programs and Vet Clinic (Townsville)
🏢 Townsville City Council
📍 Townsville