Job Description
AFCA seeks a Senior Ombudsman, Scams to lead a team of dispute resolution experts and drive high-quality, fair decisions for consumers and businesses. You will provide technical leadership, coach adjudicators, and influence industry standards while collaborating with members and consumer groups in a agile setting.
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Hybrid working arrangements apply with a focus on delivering outcomes for Australians under AFCA's Scams Prevention Framework and national consumer protection agenda.
📌 Senior Ombudsman, Scams Lead With Impact Victoria
🏢 AFCA
📍 Victoria
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