22 Sep
|
Strayer University
|
New South Wales
22 Sep
Strayer University
New South Wales
Job Description
Torrens University Australia is seeking a Student Complaints Officer to support the Student Complaints Manager in resolving a large volume of student complaints and appeals, including matters on academic integrity and generative AI.
n
You will investigate, assess evidence, draft outcomes in plain English, and work with academic and qualified teams to continually improve complaint-handling processes. The role is based at our Surry Hills campus with hybrid flexibility.
📌 Student Complaints & Appeals Specialist New South Wales
🏢 Strayer University
📍 New South Wales