Owen Pharmacy Group is seeking an experienced and proactive HR Manager to join our team and take ownership of the Group's human resources function across eight pharmacy locations.

This is a hands-on HR role where you will work closely with managers across the business, providing practical advice and support across the full employee lifecycle. You will have the opportunity to build strong relationships across the Group and make a genuine difference to our people and workplace.

We are open to both full time and part-time applicants, with flexibility around working hours for the right person.

About the role:

As HR Manager, you will be responsible for the day-to-day management of the HR function and will provide advice and support to managers across all areas of people management.

Your responsibilities will include:

- Providing practical HR advice and support to Pharmacist Managers and Retail Managers across multiple locations
- Supporting managers with performance management, disciplinary matters and employee relations issues
- Managing employee grievances and workplace concerns in a skilled and confidential manner
- Providing advice on employment conditions, workplace policies and relevant legislation
- Interpreting and applying the Pharmacy Industry Award and other relevant industrial instruments
- Developing, reviewing and implementing HR policies, procedures and processes
- Maintaining accurate and confidential employee records
- Assisting with workforce planning and recruitment across the Group
- Managing employment contracts, variations and other employee documentation




- Identifying opportunities to improve HR processes and the overall employee experience

About you:

We are looking for an experienced HR professional who is confident working independently and taking ownership of a broad HR function.You will ideally have:

- Several years' experience in a HR role
- Strong knowledge of Australian employment legislation and workplace relations
- Demonstrated experience managing performance, conduct and disciplinary matters
- Confidence providing HR advice to managers
- Experience developing and implementing HR policies and procedures
- Experience managing recruitment and the employee lifecycle
- Excellent written and verbal communication skills
- Strong interpersonal skills and the ability to build effective relationships with employees and managers at all levels
- A high level of discretion when dealing with confidential and sensitive matters
- Excellent organisational skills and the ability to manage competing priorities across multiple locations
- A proactive, practical and solutions-focused approach
- A varied and hands-on HR leadership role
- Full-time or part-time employment to suit the right candidate
- Flexible working hours to support work-life balance
- The opportunity to make a genuine impact on HR processes and workplace culture
- A diverse workforce across multiple pharmacy locations
- The autonomy to develop and improve HR systems, policies and processes
- A supportive team environment

If you are an experienced HR professional looking for a hands-on role where you can take ownership of the HR function and make a genuine difference, we would love to hear from you.

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📌 HR Manager (Toowoomba Regional)
🏢 Owen Pharmacy Group
📍 Toowoomba Regional