Superior Machinery Maintenance is looking for an experienced Workshop / Service Manager to take ownership of the day-to-day operation of our busy vehicle maintenance workshop in the Mt Isa region. This is a hands-on leadership role for someone who understands cars and trucks, knows how a productive workshop should operate, and has the confidence to manage a team of approximately 10 technicians including apprentices. You will lead people, plan work, maintain high standards, communicate with customers and make sure the workshop runs efficiently and professionally.
Key responsibilities
- Managing and supporting approximately 10 technicians including apprentices
- Planning and allocating workshop jobs on a daily basisMonitoring workloads, job progress and technician efficiency
- Conducting regular toolbox meetings
- Ensuring technicians remain up to date with required manufacturer and brand training modules
- Carrying out regular staff performance reviews and providing constructive feedback
- Checking completed vehicles to ensure repairs have been carried out correctly and workmanship meets standards
- Providing customers with regular updates on the progress of their vehicle
- Monitoring quoted costs against actual repairs and contacting customers before proceeding with work that will exceed an approved quote
- Overseeing the operation of the spare parts function including ensuring parts and stock are managed correctly and conducting regular stocktakes
About you
- Experienced with cars and trucks
- Comfortable leading technicians and apprentices
- Highly organised and capable of managing multiple jobs at once
- A solid communicator with both customers and workshop staff
- Confident making decisions and holding people accountable
- Commercially aware and conscious of labour efficiency, parts costs and job profitability
- Focused on quality and customer service
- Fair, consistent and professional when managing staff
- Proactive rather than waiting for problems to arise
- Previous experience as a Workshop Manager, Service Manager, Workshop Foreman, Leading Hand or Senior Technician would be highly regarded
About us
Superior Machinery Maintenance operates a busy vehicle maintenance workshop in the Mt Isa region.
#J-18808-Ljbffr
📌 Workshop / Service Manager (Mount Isa)
🏢 Superior Machinery Maintenance
📍 Mount Isa
Reply to this offer
Impress this employer describing Your skills and abilities, fill out the form below and leave Your personal touch in the presentation letter.