Key responsibilities

Manage the day-to-day IT requirements of the National Support Office, including laptops, printers, user accounts, devices and general technology support

Administer Fernwood's Microsoft 365 environment, including Entra ID, Exchange, Teams and SharePoint

Manage Microsoft user accounts, groups, permissions and licensing

Administer and maintain Multi-Factor Authentication (MFA), Conditional Access, Intune, Autopilot and other Microsoft security and device-management policies

Act as the internal owner of Fernwood's cybersecurity environment and coordinate cybersecurity activities across the business

Monitor Microsoft Secure Score, endpoint security, vulnerabilities, security alerts and other relevant cybersecurity indicators

Coordinate the investigation, escalation and response to cybersecurity incidents

Oversee Fernwood's Azure environment, servers, networking, backups, monitoring and patching in conjunction with external providers where appropriate

Manage Fernwood's ongoing relationship with external IT, telecommunications, licensing, hardware and cybersecurity providers

Lead and support technology upgrades, system implementations and infrastructure improvements

About you





Relevant tertiary qualification in Information Technology, Cybersecurity, Computer Science or a related discipline and/or equivalent industry experience

Minimum 5 years' experience in an IT systems, infrastructure, IT management or similar hands-on technology role

Strong practical experience administering Microsoft 365, Entra ID, Exchange, Teams and SharePoint

Demonstrated experience with Microsoft security and device-management technologies including MFA, Conditional Access, Intune and endpoint security

Working knowledge of Azure infrastructure, networking, DNS, backups and disaster recovery

Sound understanding of cybersecurity principles, vulnerability management, access controls, incident response and security risk management

Strong communication and stakeholder-management skills, with the ability to explain technical and cybersecurity matters clearly to non-technical stakeholders

Proactive, practical and solutions focused, with the ability to manage competing priorities in a quick-paced environment

High level of integrity and discretion when managing privileged access, confidential information and security matters

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📌 IT Systems & Cyber Security Manager (Melbourne)
🏢 Fernwood Fitness
📍 Melbourne