Business Development Manager – NDIS, SIL & SDA

Business Development Manager – NDIS, SIL & SDA
Value Care Limited
Brisbane, QLD
New Business Development (Sales)
Full time
$110,000 – $120,000 per year + Super

Location: Based in Brisbane, QLD — covering Gold Coast and Sunshine Coast with regular travel between locations required

About Value Care

Value Care is a leading NDIS provider delivering Supported Independent Living (SIL), Specialist Disability Accommodation (SDA), Community Participation and Complex Support services across New South Wales, Queensland, Victoria and South Australia.

As part of our expansion across the Gold Coast and Sunshine Coast, we are seeking an experienced, highly connected local professional to lead business development, build referral partnerships and help create life-changing housing opportunities for people living with disability.

This is an exciting opportunity to join a growing organisation and play a key role in expanding our disability accommodation and support services across two of Queensland's most active and growing regions.

Value Care and Group Companies provide a comprehensive range of specialised disability support services, including Supported Independent Living (SIL), Specialist Disability Accommodation (SDA), Short-Term Accommodation (STA), Medium-Term Accommodation (MTA), respite care, dementia support, end-of-life and palliative care, complex nursing supports and community participation. Our experienced multidisciplinary team is committed to delivering high-quality, person-centred care tailored to each participant's individual needs.

About the Role

We are looking for someone who already has strong professional relationships across the Gold Coast and Sunshine Coast, understands the local disability, health and community sectors, and is motivated by measurable results.

You will represent Value Care and Group Companies by building trusted relationships with hospitals, Support Coordinators, Local Area Coordinators, allied health professionals, guardians, families and community organisations across both regions. Your success will be measured by the quality and volume of referrals you generate and your contribution to maintaining strong occupancy across our accommodation portfolio.

This is an office-based role with regular travel between the Gold Coast and Sunshine Coast. A vehicle will be provided at the office for work-related travel between locations. This is not a work-from-home role.

This is a role for someone who is comfortable being held accountable to clear targets and who takes genuine pride in delivering results that make a difference to people living with disability.

Key Responsibilities

Referral Generation & Partnership Development

Build and strengthen referral partnerships across the Gold Coast and Sunshine Coast, with a focus on generating consistent, quality referrals into Value Care's SIL and SDA services

Develop strong relationships with Gold Coast University Hospital, Sunshine Coast University Hospital, local health services and primary health networks operating across both regions





Engage with Support Coordinators, LACs, allied health providers, discharge planners, mental health teams and community organisations to develop active referral pipelines across both regions

Promote Value Care and Group Companies' full range of services, including SIL, SDA, STA, MTA, respite, dementia support, end-of-life care, palliative care and complex nursing supports

Work with referral partners to identify participants requiring specialised supports and connect them with the most appropriate services and accommodation

Develop and maintain structured referral pathways across the Gold Coast and Sunshine Coast

Occupancy & Business Growth

Work closely with operational teams to achieve and maintain robust occupancy targets across Value Care and Group Companies' accommodation portfolio across both regions

Coordinate participant enquiries, property inspections and successful transitions into accommodation

Identify and pursue opportunities to expand Value Care and Group Companies' presence across the Gold Coast and Sunshine Coast

Attend networking events and represent Value Care and Group Companies within local communities across both regions

Brand & Community Presence

Build a strong and visible local presence through networking, community engagement and professional relationship-building across both regions

Use social media and professional platforms to increase awareness of services, generate referral opportunities and strengthen Value Care's profile across the Gold Coast and Sunshine Coast

Develop your own professional profile while representing and strengthening the Value Care brand

Performance Expectations

This is a results-driven role with transparent accountability. Your performance will be measured against the following key outcomes:

Referral Activity

Build and maintain a growing number of active referral partnerships across the Gold Coast and Sunshine Coast

Generate a consistent pipeline of quality referrals into Value Care's SIL and SDA services across both regions

Convert referrals into confirmed admissions within agreed timeframes

Occupancy

Work consistently toward achieving and maintaining strong occupancy across Value Care and Group Companies' accommodation portfolio across the Gold Coast and Sunshine Coast

Proactively identify and address gaps in occupancy through targeted referral and partnership activity across both regions

Reporting & Accountability

Provide monthly reports to leadership covering referral activity, pipeline status, partnership development and occupancy progress across both regions

Maintain accurate and up-to-date records of referral sources, enquiries and outcomes





Actively participate in leadership reviews and contribute to regional growth planning

We are looking for someone who welcomes this level of accountability — not someone who tolerates it. If you are energised by targets, motivated by outcomes and driven to build something meaningful across the Gold Coast and Sunshine Coast, this role is for you.

About You

You are a motivated, results-driven professional who thrives on building relationships and delivering against targets. You understand that in this role, activity translates directly into outcomes — for the business and, more importantly, for people living with disability who need the right support and accommodation.

You are comfortable being measured on referral volumes and occupancy outcomes, and you bring the local knowledge, professional network and personal drive to meet those expectations across two thriving Queensland regions.

You may currently work or have experience as:

Business Development Manager

NDIS Service Manager

Hospital Social Worker

Community Development Officer

Allied Health Practice Manager

Disability Services Manager

Local Area Coordinator

Mental Health or Community Services Professional

Demonstrated experience within the NDIS or community services sector

Existing professional network across the Gold Coast and/or Sunshine Coast

Proven track record of achieving referral, sales or business development targets

Strong understanding of SIL and/or SDA pathways (highly desirable)

Outstanding communication and relationship-building skills

Comfortable working to and being accountable for KPIs relating to referrals and occupancy

Willingness and ability to travel regularly between the Gold Coast and Sunshine Coast

Current Australian Driver Licence

NDIS Worker Screening Check (or willingness to obtain)

Working With Children Check (where applicable)

What We Offer

Salary of $110,000 – $120,000 plus Super

Office-based vehicle provided for travel between Gold Coast and Sunshine Coast locations

Mobile phone and laptop

Clear performance expectations with regular leadership support and reporting structure

Genuine career progression into a senior leadership role

The opportunity to make a real difference to people living with disability across the Gold Coast and Sunshine Coast

Additional Information

Only applicants who meet the essential selection criteria and have relevant experience within the NDIS or community services sector are encouraged to apply.

This is an office-based position and is not a work-from-home role. Regular travel between the Gold Coast and Sunshine Coast is a requirement of the role.

This role offers the opportunity to make a real difference by helping people with disability across the Gold Coast and Sunshine Coast find safe, high-quality homes and support — while building Value Care and Group Companies' growing disability network across Queensland.

If you have the local relationships, accountability mindset and drive to help people live independently, we would love to hear from you.

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📌 Business Development Manager – NDIS, SIL & SDA (Brisbane City)
🏢 Value Care
📍 Brisbane City