Join a Purpose-Driven Team at Activated Concepts

Generalist Administration Officer

Full-time | Charlestown office | Career development opportunity

Are you an experienced, capable administrator looking for more than a traditional administration role?

Activated Concepts is looking for a skilled and motivated Generalist Administration Officer to join our growing team. This is an opportunity for someone who enjoys variety, takes pride in getting things right, and is interested in developing their career across areas such as people and culture, finance, marketing, compliance, operations or project support .

You’ll work across our organisation, supporting the smooth operation of our teams while gaining exposure to the broader functions that sit behind a growing health and community services organisation.

About the role

This is a hands-on, varied position suited to someone who is confident working independently, can manage competing priorities and enjoys finding better ways of doing things.

You will provide professional administrative support across Activated Concepts, while progressively developing capability in the areas that align with your strengths and career interests.

Depending on your experience and interests, there may be opportunities to take on greater responsibility in areas such as:

- People & Culture / HR administration
- Finance, accounts and invoicing support
- Marketing and communications
- Compliance, quality and governance
- Operations and systems
- Project and business administration

What you’ll be doing

General Administration & Business Support

- Provide professional administrative support across multiple teams and business functions.
- Coordinate meetings, calendars, correspondence, documents and internal communications.
- Maintain accurate records, databases and electronic systems.
- Assist with data entry, reporting and preparation of business documentation.
- Support executives and managers with day-to-day administrative requirements.

Operations & Coordination





- Assist with coordinating workflows and improving administrative processes.
- Identify opportunities to make systems and processes more efficient.
- Coordinate office requirements, supplies and general workplace administration.
- Respond to incoming enquiries from participants, families, staff and stakeholders, ensuring enquiries are appropriately directed.
- Provide logistical support for meetings, training, events and projects.

Compliance, Quality & Records

- Support compliance, quality and governance activities through accurate administration and document management.
- Assist with maintaining registers, records, policies and supporting documentation.
- Ensure information is handled confidentially and maintained to a high standard.
- Support internal audits, reporting and compliance activities as required.

Career Development

As you become established in the role, we want to understand where your skills and interests are strongest and provide opportunities to develop them.

This could include taking greater ownership of areas such as:

- HR and employee administration
- Recruitment and onboarding
- Accounts and financial administration
- Marketing and digital communications
- Compliance and quality systems
- Reporting and data
- Project coordination
- Business and operational improvement

About you

We’re looking for someone who is experienced, organised and proactive , with the confidence to take ownership rather than simply wait for instructions.

You will ideally have:

- Previous experience in administration, business support, office coordination or a similar role.
- Robust organisational and time-management skills.




- Excellent attention to detail and a high level of accuracy.
- Strong written and verbal communication skills.
- Confidence using electronic systems, databases and Microsoft 365.
- The ability to manage competing priorities and work to deadlines.
- A proactive approach and willingness to identify and solve problems.
- The ability to work independently while contributing positively to a team.
- A genuine interest in learning and developing professionally.
- An interest in progressing into an area such as HR, finance, marketing, compliance, operations or project administration .

Experience in health, community services, disability, social services, professional services or a similarly regulated environment will be highly regarded, but is not essential.

Why join Activated Concepts?

Purpose with opportunity. Your work will contribute directly to the systems and people that enable our teams to deliver quality services to participants and the community.

Develop your career. We’re a growing organisation and want to invest in capable people. This role provides the opportunity to build your administration expertise while developing specialist skills in an area that interests you.

Variety and responsibility. No two days are exactly the same. You’ll work across different parts of the organisation and have the opportunity to take ownership of meaningful work.

A collaborative setting. Work alongside experienced professionals who value understanding, respect, wellbeing and excellence.

Growing organisation. Join Activated Concepts at an exciting stage of growth, where good ideas, initiative and capability can genuinely influence how we operate.

Ready to grow with us?

If you’re an experienced administrator looking for a role where you can contribute now and develop for the future , we’d love to hear from you.

For more information about the role, contact Jayde Yates on 3*** .

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📌 Administrative Officer (Maitland)
🏢 Activated Concepts
📍 Maitland