Live-In office Duty Manager — Oceanfront Hotel, Cairns

Live-On-Site Duty Manager — Oceanfront Hotel, Cairns

Are you a hands-on hospitality leader looking for your next challenge — with the accommodation sorted too?

Oceanfront Hotel is seeking an experienced Live-On-Site Duty Manager to join our team on the stunning Cairns Esplanade. This is a fantastic opportunity for someone who thrives in a quick-paced environment and wants genuine work-life balance with accommodation included as part of the package.

About the Role

As Duty Manager, you'll oversee daily hotel operations, lead and support the front office and guest services team, and be a visible, hands-on presence ensuring every guest has an exceptional stay. Living on-site, you'll be closely connected to the property and well placed to respond quickly and effectively whenever needed.

Key Responsibilities

- Oversee day-to-day hotel operations across shifts
- Lead, coach and support front office and guest service staff
- Handle guest inquiries, feedback and escalations with professionalism




- Monitor and maintain service standards, presentation and compliance
- Support rostering, stock control and reporting
- Respond to on-site incidents and operational needs outside standard hours
- Work closely with the Head of Operations to drive performance and guest satisfaction

What We Offer

- Monthly KPI incentives — rewarding performance and results
- The prospect to grow with a hotel group that's expanding across Australia and the Pacific
- A genuine live-on-site lifestyle in one of Australia's most desirable locations

About You

- Previous experience in a similar hotel leadership role
- Strong leadership and guest service skills
- Flexible and available to be on-site, including responding after hours when required
- A proactive, solutions-focused approach
- RMS experience highly regarded
- Full working rights in Australia

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📌 Live-On-Site Duty Manager — Oceanfront Hotel, Cairns (Cairns Regional)
🏢 Vision Hotels
📍 Cairns Regional