Field Service Technician - Electrical or Mechanical Rapid Doors

Remax Doors is a progressive and fast-paced company delivering doorway solutions that enhance business productivity and profitability. We design, manufacture, install, and service a range of door systems for traffic and energy control in almost every type of building. Next time you see a double-acting door at the back of a supermarket or a high-speed roll-up door, check the logo—it’s likely to be one of ours!

Responsibilities and Duties

Installations

Install Rapid Doors, Sectional Doors, Impact Swing Doors Roller Shutters, and Strip Screens across all territories.

Travel as required for onsite works, including extended stays away from home.

Oversee onsite project management, including labor, parts, and materials.

Service

Provide technical support and onsite response for service calls, breakdowns, and repairs across NSW

Conduct scheduled preventative maintenance on Rapid Doors and other equipment as needed.

Attend sites, complete inductions, sign in, and follow all documented service procedures.

Ensure accurate reporting and follow-up after maintenance work.

Be available for on-call service work as required.

Site Assessment

Support the project team with technical expertise and solution design.

Conduct pre-site evaluations, including taking measurements, photographs, and providing professional advice for installations and service work.

Service Team Support

Assist in service ticket closure, including reports, labor/parts entry, and invoicing.





Estimate and quote remedial work for door installations, including follow-ups and sales order creation.

Provide technical phone support to clients, technicians, and distributors.

NSW Operations Support

Support NSW operations with:

Unpacking crates and organizing materials.

Recycling materials and managing waste disposal.

Restocking parts containers and racks.

Maintaining service vehicle operational status.

Managing site consumables and tools.

Production Support

Assist with the assembly and production of all products as required.

Follow established work systems and company policies.

Housekeeping & Safety Compliance

Maintain cleanliness and organization of production areas and storage spaces.

Follow proper lock-up procedures to secure vehicles and workspaces.

Ensure full compliance with company health and safety policies and procedure

Required Skills:

Competence use of power and hand tools

Thorough working knowledge of mechanical principles.

Working knowledge of electrical systems

Skill in examining and re-engineering operations and procedures.

Work requires professional verbal communication and interpersonal skills.

Work requires willingness to work a flexible schedule and travel

This is an chance to join a growing organisation with a great culture and a ‘family comes first’ approach to work-life balance. A rewarding career path with experienced mentors awaits the successful and motivated candidate.

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📌 Field Service Technician - Electrical or Mechanical Rapid Doors (Sydney)
🏢 Remax Doors
📍 Sydney