The Service Administration & Compliance Officer will assist with the day-to-day administration of disability services, with a particular focus on rostering, Supported Independent Living (SIL) compliance, participant documentation and staff follow-up. You will work closely with the Senior Service Manager and provide practical administrative and compliance support across Kingaroy services.

Key responsibilities

- Assisting with preparing and maintaining staff and participant rosters.
- Identifying roster vacancies, overlaps and potential coverage issues.
- Contacting appropriate staff regarding available shifts where required.
- Entering approved roster changes and keeping rostering information up to date.
- Completing routine SIL compliance checks using Bunya Care checklists and procedures.
- Checking participant and household documentation to ensure required records are current and appropriately completed.
- Identifying missing information, signatures, dates or documents requiring follow-up.
- Following up staff regarding outstanding documentation and routine compliance requirements.
- Scanning, uploading,



filing and maintaining participant documentation.
- Maintaining spreadsheets, registers and administrative tracking systems.

About you

- Highly organised and able to manage competing priorities.
- Strong attention to detail.
- Confident following up staff and outstanding tasks.
- Valuable written and verbal communication skills.
- Can work independently while following established procedures.
- Comfortable checking documentation and identifying missing or incorrect information.
- Understands when an issue needs to be escalated to management.
- Confident using computers, spreadsheets and electronic record systems.
- Reliable, proactive and able to take ownership of routine administrative tasks.
- Understands the importance of privacy and confidentiality.

About us

Bunya Care is a disability services provider operating in Kingaroy, Queensland. We deliver Supported Independent Living (SIL) services and support participants through NDIS-funded programs.

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📌 NDIS Service Administration & Compliance Officer – Kingaroy | Casual
🏢 Bunya Care
📍 Kingaroy