Hubtex Australia, a subsidiary of Hubtex Worldwide, is a leading supplier of specialised materials handling equipment, including multidirectional sideloaders and articulated forklifts. With branches across five Australian states, we provide sales, rental, service and support solutions to customers throughout Australia.

We are currently looking for a motivated and organised Service Coordinator / Administrator to join our Queensland team based in Meadowbrook .

This is a busy and varied role suited to someone who enjoys being involved, solving problems and keeping things moving. You will play an important part in coordinating our mobile service technicians, supporting the Queensland branch and assisting our wider national service operation.

We welcome applications from both junior administrators looking to develop their career and experienced service administrators or coordinators . Salary will reflect experience, and comprehensive in-house training will be provided.

About the Role

As Service Coordinator / Administrator, you will help coordinate the day-to-day activities of our Queensland service department.

You will be a key point of contact for customers, technicians, suppliers and internal staff, ensuring service jobs are scheduled, followed through and completed efficiently.

Your responsibilities will include:

- Coordinating scheduled servicing, breakdowns and repairs for our mobile service technicians

- Planning and managing technician workloads and daily service schedules

- Responding to customer service enquiries and providing job updates

- Raising and processing purchase orders





- Processing supplier invoices and preparing customer invoices

- Preparing service and repair quotations

- Reviewing open jobs and following up outstanding work

- Processing and checking technician timesheets and job information

- Maintaining customer, equipment and service databases

- Coordinating parts, suppliers and external service providers where required

- Assisting with equipment rentals and transport arrangements

- Providing administrative support to the Queensland branch and national service team

- Assisting with reporting and reviewing processes to identify opportunities for improvement

About You

We are looking for someone who is:

- Highly organised with strong attention to detail

- Comfortable managing multiple tasks and changing priorities

- Able to work confidently in a busy, fast-paced environment

- Friendly, professional and confident communicating with customers and colleagues

- Proactive and willing to follow tasks through to completion

- Reliable and able to work effectively both independently and as part of a team

- Confident using computer-based systems and learning new software

- Flexible and willing to assist wherever required

Previous experience in service coordination, administration, scheduling,



mechanical services, equipment hire or a similar environment would be highly regarded, but it is not essential.

Experience with ERP or digital field service systems such as Baseplan, FSM or BMA would be advantageous.

Intermediate Microsoft Word and Excel skills would also be beneficial.

More Than Customer Service

This is not a traditional customer service position.

You will be balancing customer requirements with technician availability, parts, suppliers, scheduling, job progression and internal priorities. The ability to stay organised, communicate clearly and keep jobs moving is essential.

At times priorities can change quickly, so we are looking for someone who enjoys being busy and can remain calm and organised while managing several things at once.

Why Join Hubtex?

- Full-time position with an established national company

- Supportive and friendly Queensland team

- Comprehensive in-house training

- Diverse role with exposure to service, rentals, transport, customers and national operations

- Opportunity for ongoing career development within Hubtex Australia

- Salary package based on skills and previous experience

Most importantly, we are looking for the right person for our team. Experience is valuable, but attitude, reliability, attention to detail and a willingness to learn are just as important.

If you enjoy being busy, like keeping things organised, and want to become an important part of the day-to-day operation of our Queensland branch, we would love to hear from you.

#J-18808-Ljbffr

📌 Service Coordinator / Administrator – Brisbane (Brisbane City)
🏢 Hubtex Australia
📍 Brisbane City