Linla is seeking an experienced Restaurant & Bar Supervisor to join our vibrant hospitality team in Surry Hills. This is a full-time position where you will play a crucial role in delivering exceptional service and maintaining the highest operational standards across our restaurant and bar. As Restaurant & Bar Supervisor, you will be responsible for leading our front-of-house team, ensuring seamless guest experiences, and contributing to the success of our establishment through effective management, staff supervision, and a commitment to excellence in hospitality.
Key responsibilities
- Supervising and leading front-of-house staff to ensure consistent delivery of friendly and premium service standards
- Managing daily restaurant and bar operations, including seating arrangements, table management and guest flow
- Training, mentoring and developing team members to enhance their skills and performance
- Ensuring compliance with health, safety and hygiene regulations across all service areas
- Monitoring and maintaining food and beverage quality standards and presentation
- Handling guest inquiries and resolving complaints professionally and promptly
- Managing inventory, stock levels and ordering supplies for the bar and service areas
- Processing payments and managing point-of-sale systems accurately
- Supporting the management team in achieving financial targets and operational goals
- Creating a positive and professional work environment that promotes teamwork and guest satisfaction
What we're looking for
- Minimum 2-5 years' experience in a supervisory or senior server role within a full-service restaurant or bar environment
- Strong leadership and team management skills with the ability to motivate and develop staff
- Basic knowledge of food and beverage service, including wine and cocktail knowledge
- Outstanding customer service skills with the ability to manage difficult situations with professionalism and tact
- Proven ability to work in a fast-paced environment and manage multiple priorities simultaneously
- Strong communication and interpersonal skills
- Proficiency with point-of-sale systems and restaurant management software
- Current RSA (Responsible Service of Alcohol) certification
- Attention to detail and commitment to maintaining high standards of cleanliness and presentation
- Flexibility to work evenings, weekends and public holidays as required
What we offer
At Linla, we believe our team members are our greatest asset. We offer a competitive salary package and the opportunity to work in a dynamic, supportive hospitality environment. We are committed to fostering a positive workplace culture where professional development and growth opportunities are encouraged. Our team enjoys a collaborative atmosphere, access to training opportunities, and the chance to be part of a respected establishment within Sydney's hospitality scene. We also offer staff benefits including discounted meals and drinks, and opportunities to advance your career within the hospitality industry.
About us
Linla is a fun pan asian restaurant & bar located in the heart of Surry Hills. Our commitment to excellence, innovation, and customer satisfaction has established us as a valued destination within the local community. We pride ourselves on creating a welcoming atmosphere where guests can enjoy memorable experiences and our team members can thrive in a professional, inclusive environment.
#J-18808-Ljbffr
📌 Restaurant & Bar Supervisor (Sydney)
🏢 Linla
📍 Sydney