ARRE is looking for a Floor Supervisor to take ownership of our breakfast service and morning operation.
We are looking for someone who understands that great hospitality is about more than getting the food and coffee to the table .
The service needs to be warm, polished, knowledgeable and genuinely memorable.
At the same time, we want someone who can take our coffee program and seriously refine it — improving the coffee itself, the workflow, consistency and the overall experience.
THE ROLE
You’ll be responsible for running an exceptional breakfast service while helping build the café side of ARRE.
Your priorities will be:
1. Exceptional hospitality
- You will set the standard for the room.
- Deliver warm, confident and attentive service
- Know the menu and be able to talk about the food with customers
- Read the room and anticipate what guests need
- Lead the team by example
- Maintain a calm, organised and polished service even when busy
- Build genuine relationships with regular customers
- Make people want to come back
2. Seriously good coffee
We want to take the coffee program to another level.
You’ll work with us to:
- Assess and refine our current coffee program
- Improve extraction, consistency and presentation
- Establish clear coffee standards and recipes
- Improve grinder and machine workflow
- Train the team to make consistently excellent coffee
- Work with coffee suppliers and help select the right coffee
- Review equipment and identify improvements
- Develop better systems for dialling in and maintaining quality
- Make coffee an important part of the ARRE experience
You don’t need to be a competition barista.
But you do need to know good coffee, care about the details and want to make it significantly better.
You’ll also take ownership of the practical side of the morning operation:
- Run breakfast service from opening through to handover
- Organise the café window each morning
- Coordinate pastries, takeaway products and specials
- Manage opening and closing procedures
- Coordinate bookings, tables and service flow
- Manage morning prep, stock and wastage
- Work closely with the kitchen
- Train and supervise the morning team
- Build simple systems and SOPs that make the operation better
WHO WE’R LOOKING FOR
We’re looking for someone with serious hospitality standards .
You should have:
- At least 2 years’ experience in a quality restaurant or café
- Experience supervising a floor or leading a small team
- Strong barista skills and genuine knowledge of coffee
- Excellent communication and customer service skills
- A high level of attention to detail
- Confidence running a service independently
- A natural ability to lead people
- A commercial understanding of hospitality
- The energy to be hands-on and involved in the operation
Most importantly, you need to give a sh*t about hospitality .
We want someone who notices when a customer has been waiting too long.
Someone who notices when a coffee isn’t right.
Someone who wants to fix the problem rather than walk past it.
ABOUT ARRE
ARRE is a modern Mexican restaurant and café in Newtown.
We’re building a morning offering around excellent coffee, pastries, Mexican-inspired food and genuinely excellent hospitality.
This is an opportunity to help shape that offering from the ground up.
You won’t just be following a system.
You’ll help build the system.
WHAT WE OFFER
$65000 -70000
- Full-time position
- Daytime-focused hours
- A genuine leadership role
- Significant input into the coffee program
- Input into breakfast, pastries and the café window
- The opportunity to help shape the morning operation as ARRE grows
#J-18808-Ljbffr
📌 Cafe manager (Sydney)
🏢 Arre
📍 Sydney