Tech Support Manager Customer Experience & Incident Lead Victoria (Australia)

Tech Support Manager Customer Experience & Incident Lead Victoria (Australia)

22 Sep
|
SOTI
|
Australia

22 Sep

SOTI

Australia

Job Description
SOTI is seeking a Tech Support Manager to lead a high-performing team delivering exceptional customer experiences. You will drive service quality, SLA adherence, and process improvements across ANZ regions and collaborate with Sales, Qualified Services, and Product teams.
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You will coach engineers, manage escalations, and optimize workflows while ensuring knowledge sharing and data-driven decisions. This role offers growth in a global tech workplace.

📌 Tech Support Manager Customer Experience & Incident Lead Victoria (Australia)
🏢 SOTI
📍 Australia

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