About Us

Mercure Sunshine Coast Kawana Waters is a full-service franchised hotel offering 81 guest rooms, 3 function rooms, and an onsite restaurant and bar. Operating 24/7, the hotel services a strong mix of corporate and hospital-related travellers, along with leisure guests and group bookings.

Ideally located in the heart of the Sunshine Coast Health Precinct, directly adjacent to Sunshine Coast University Hospital, the property plays a key role in the local accommodation market.

About the Role

We are seeking a hands-on and reliable Maintenance Handyperson to support the ongoing upkeep, safety, and presentation of the hotel. This role is essential in ensuring all areas of the property are maintained to a high standard, contributing directly to the overall guest experience.

Key Responsibilities

- Conduct day-to-day general maintenance across all areas of the hotel, including guest rooms, corridors, public areas, function spaces, restaurant, bar, and back-of-house
- Respond promptly to maintenance requests raised by Front Office, Housekeeping, and other departments, ensuring minimal disruption to guest experience
- Perform preventative maintenance in line with the hotel’s planned maintenance program, including routine inspections of rooms, equipment, and facilities
- Identify, troubleshoot, and repair faults across a range of trades including basic electrical, plumbing, carpentry, painting, and general wear and tear
- Maintain all plant and equipment, including air‑conditioning systems, lighting, plumbing fixtures, door locks, and appliances
- Complete room inspections to ensure all fixtures, fittings, and equipment are in full working order prior to guest arrival
- Ensure all safety systems are operational, including fire panels, emergency lighting,



exit signage, and alarms, escalating any issues immediately
- Support compliance with Workplace Health & Safety (WHS) requirements, ensuring a safe environment for both guests and team members
- Maintain accurate records of maintenance tasks, repairs, and scheduled works
- Coordinate and supervise external contractors where required, ensuring work is completed to standard and in line with hotel procedures
- Assist with minor refurbishment projects, including painting, patching, and basic upgrades to maintain presentation standards
- Monitor and manage maintenance supplies, tools, and inventory, ensuring adequate stock levels at all times
- Support energy efficiency initiatives and identify opportunities to reduce operational costs
- Be available for after‑hours or on‑call maintenance support where required in a 24/7 operational environment
- Work collaboratively with all departments to ensure the hotel is presented at a consistently high standard

About You

- Previous experience in a maintenance or handyperson role (hotel experience highly regarded)
- Sound knowledge of general building maintenance including electrical, plumbing, and carpentry basics
- Ability to work independently and manage competing priorities
- Strong problem‑solving skills with a proactive approach
- Good communication skills and a professional attitude
- Physically capable of performing manual tasks
- Flexible availability, including occasional weekends or on‑call support

What We Offer

- Accor Heartist staff rates across a global network of hotels
- Access to Accor training and development programs
- Career progression opportunities within Accor
- Supportive team workplace within a well‑established hotel

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📌 Maintenance Handyman (Sunshine Coast Regional)
🏢 MERCURE
📍 Sunshine Coast Regional