- Location555 Parramatta Road (Corner of Elswick Street & Parramatta Rd),Leichhardt, NSW, 2040,Australia

Contact information

- Contact NameRob McRae
- Contact ************@autosportsgroup.com.au
- Contact ************@autosportsgroup.com.au

Description

About Us

Leichhardt Volkswagen are owned by Autosports Group (ASG) which is a large, listed retail automotive group representing the world's greatest prestige and luxury automotive brands. Autosports Group employs over 3,000+ people across over 100 dealerships located in Australia and New Zealand.

At ASG, our purpose is to drive endless possibilities for our customers, employees, shareholders, and brand partners. Our values-Strive for Excellence, Care, The Village, and Lead Change-guide everything we do. We warmly welcome people of all genders, backgrounds, and situations and are committed to delivering an equal and diverse workplace.

In this role you will:

- Greeting and assisting customers for the service department and updating customers on the status of their vehicle.
- Explain service options and process.
- Communicate with colleagues to schedule and complete the necessary repairs.
- Order parts where applicable.
- Update customer database as required and complete all relevant paperwork.
- Follow manufacturer and dealership warranty policies effectively and efficiently.
- Effectively booking customers vehicle services in via email, phone or face-to-face.




- Preparing Repair Order and Job Sheets in preparation of customer requests to be executed through the workshop for prompt invoicing.

Our ideal candidate will possess the following:

- Prior experience as a Volkswagen Service Advisor will be highly regarded.
- The ability to work cooperatively in a team and autonomously within a fast-paced setting.
- Exceptional organisational and time management skills.
- Strong computer and literacy skills.

Why Join Autosports Group?

- Accelerated career growth with a defined pathway, and ongoing professional development
- ASG Paid Parental Leave to support you and your family
- Access to exclusive OEM offers on new vehicles across all dealerships
- Access to premium, factory-backed training to keep your skills at the industry forefront
- Unlock exclusive retail benefits with major partners like Samsung, Commonwealth Bank and Caffé Molinari on-site and a wellbeing program that includes discounted private health insurance rates with HCF and access to Fitness Passport.
- Be part of a truly inclusive culture, championed by our Diversity and Inclusion Council and Women's Network
- Referral bonus incentives for employees and their friends/family
- Confidential, free access to our Employee Assistance Program (EAP) for personal and professional support
- Enjoy a vibrant team environment with regular team barbecues, social events, and community engagement

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📌 Trainee/Service Advisor | Leichhardt Volkswagen (Sydney)
🏢 Autosports Group
📍 Sydney