Are you an organized administrator with a can-do attitude and a background in hospitality?

As a Workforce Coordinator, you will be responsible for liaising with both clients and staff members to achieve effective workforce outcomes. Focusing on both the day of operations and future allocations, you will be able to think on your feet to ensure optimal staffing coverage for our clients. A key part of your role will involve recruiting and onboarding temporary staff to meet fluctuating client demands.

Role Responsibilities

- Work with Brisbane Team and other National key staff to ensure seamless operational activity
- Forward planning and allocation of personnel
- Management of high-volume incoming calls
- Proactively identify solutions to meet workforce objectives
- Prepare workforce reports including shift confirmations and coverage requirements
- End to end recruitment and conducting various skills testing

Experience and Competencies





- Highly developed administration skills with proficiency in Excel, Word, and Outlook is essential for this position
- Previous hospitality and/or customer service experience
- Demonstrable problem-solving skills and attention to detail
- Solid time management and organisational skills
- Excellent written and oral communication skills
- Self-motivated and able to work both independently and as part of a team

Please note: If you have not heard from us within seven (7) working days of submitting your resume, your application will be kept on file, and we will contact you if a suitable position becomes available.

This role requires availability to work a rotating roster across 6 days

The rotating roster includes weekends as required

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📌 Workforce Coordinator | Brisbane (Brisbane City)
🏢 Pinnacle People
📍 Brisbane City