Job Type: Permanent position | Full time position

Job Description

Vitalia's Italian Restaurant in Cairns offers authentic Italian cuisine including pizza, focaccia, panini, and a range of traditional lunch and dinner dishes. Vitalia's Italian Restaurant is now looking for an experienced Restaurant Supervisor to join their team. The right candidate will be responsible for:

Supervise daily front-of-house operations to ensure efficient, skilled and high-quality service throughout each shift; Coordinate and allocate duties to waitstaff, runners and other front-of-house team members according to service requirements; Monitor customer service standards and assist staff in resolving guest requests, complaints and service issues promptly;

Welcome guests, manage table allocations and support smooth seating and service flow during busy periods; Liaise with kitchen staff regarding orders, dietary requirements, special requests and service timing; Train and support new and existing staff in service procedures, menu knowledge, customer service standards and workplace policies;





Monitor staff presentation, attendance and performance, providing guidance and feedback where required; Assist with opening and closing procedures, including cash handling, till reconciliation and preparation of the dining area; Monitor stock levels of beverages, service supplies and other front-of-house items and advise management when replenishment is required;

Ensure compliance with food safety, hygiene, responsible service of alcohol and workplace health and safety requirements. About you: At least 1 year of experience as a Restaurant Supervisor;

Strong leadership and staff supervision skills; Excellent customer service and interpersonal communication skills; Strong organisation, time management and problem-solving abilities;

Sound knowledge of restaurant service procedures, food safety and responsible service requirements. Job type: Permanent/full-time Salary: $68,000 - $75,000

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📌 Restaurant Supervisor (Cairns Regional)
🏢 Atlas Recruitment
📍 Cairns Regional