Noble Toyota is part of the 4K Automotive Group, a trusted and family-operated business delivering outstanding customer service across Canterbury-Bankstown region. We pride ourselves on delivering exceptional customer experiences and high-quality vehicles.

We are seeking a professional and customer-focused Customer Experience Consultant to join our call-centre team. In this role, you will be responsible for handling inbound calls and making outbound calls to schedule vehicle service appointments.

Key Responsibilities

- Answer incoming calls and make outbound calls to confirm or schedule service bookings
- Provide accurate information about service offerings and availability
- Maintain clear and detailed customer records in our system
- Assist with filing, scanning, and maintaining service-related documents
- Perform general administration tasks as required

Requirements

- Previous experience in a call-centre setting will be highly regarded
- Strong communication and customer service skills




- Basic computer literacy and administrative experience
- Ability to multitask and work in a fast-paced environment

Why Join us?

4K Automotive provides opportunities for all team members to have a long and rewarding career. Benefits include:

- Reward and recognition programs - celebrating milestones, service awards, and birthdays.
- Staff referral bonuses and team perks
- Ongoing career development through internal training and manufacturer-accredited programs
- Employee Assistance Program (EAP)

Discover more about 4K Automotive - explore our Careers Hub:

- Only shortlisted applicants will be contacted.
- Applicants must reside in Australia and hold full working rights.

We value diversity, equality, and inclusion, and are committed to providing a workplace where everyone feels respected, supported, and empowered to succeed.

#J-18808-Ljbffr

📌 Customer Experience Consultant (City of Canterbury-Bankstown)
🏢 Noble Automotive
📍 City of Canterbury-Bankstown