Front Office Reception/Patient Coordinator (Melton)

Front Office Reception/Patient Coordinator (Melton)

23 Sep
|
Dental Boutique
|
Melton

23 Sep

Dental Boutique

Melton

At Dental Boutique, we don’t just change smiles - we change lives. With over 50,000 smile transformations across Australia and New Zealand, we combine world-class expertise, artistry, and innovation to deliver natural, confidence-boosting results.

About You The Role

You’ll begin as a Front Office Coordinator - the warm, welcoming face of Dental Boutique. From greeting patients to managing appointments and ensuring each visit runs smoothly, you’ll help create a memorable and seamless experience for every client. But this role goes beyond the front desk. If you have a natural ability to build trust, communicate with confidence, and help people take the next step, you’ll transition into a Patient Sales Consultant - guiding clients through their smile journey with care and clarity.

What You’ll Be Doing

- Welcome patients with professionalism and warmth
- “Check in” and “check out” clients while managing appointment schedules
- Handle phone enquiries and complete admin tasks with accuracy and efficiency
- Create a calm, confident environment that puts patients at ease
- Coordinate with the wider team to ensure smooth daily operations

What You’ll Be Growing Into

- Lead tailored consultations to support patients through their decision-making journey




- Build trust and rapport with clients while presenting treatment options
- Manage treatment plans, appointment scheduling, and follow-up communication
- Collaborate with clinicians to ensure personalised, high-quality care
- Use your natural ability to influence and connect to drive conversions

About You

- You might come from hospitality, healthcare, dental, high-end retail, or sales - but you bring a premium customer service mindset to everything you do
- You’re confident, warm, and thrive in high-touch, people-focused roles
- You’re organised, detail-oriented, and love creating structure and calm in busy environments
- You’re ambitious, emotionally intelligent, and eager to grow into a role with more responsibility and impact
- You’re motivated by helping people and delivering meaningful results

What We Offer

- A clear career pathway from Front Office to Patient Sales Consultant
- Regular hours - typically Monday to Friday - no late nights, no Sundays
- Tailored development, premium training, and mentoring from a high-performing team
- A beautiful clinic workplace and a values-driven culture
- The chance to help people transform their lives and feel proud doing it

#J-18808-Ljbffr

📌 Front Office Reception/Patient Coordinator (Melton)
🏢 Dental Boutique
📍 Melton

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