State Manager - NSW Service Operations (Buildings)

Join Siemens and step into a senior leadership role as our General Manager - NSW Service Operations (Buildings) , reporting directly to our Head of Service. This is a key leadership position within Siemens Smart Infrastructure, where you will help shape the performance, growth, and customer impact of one of our most critical operational areas in NSW.

Our Buildings Team creates intelligent buildings that adapt to the needs of people and the planet.We deliver integrated technologies and services that make the built environment smarter and more sustainable, partnering with customers across commercial buildings, healthcare, education, data centres, and major infrastructure. Our solutions span Building Management Systems (BMS), HVAC controls, fire and life safety, security, energy optimisation, and end-to-end digital and field services, helping customers improve performance, reduce energy use, meet compliance, and achieve sustainability goals across the full asset lifecycle.

This is a high-impact leadership role where you will take full accountability for the NSW service business, balancing strategic direction with hands‑on operational leadership in a complex, fast-paced workplace.

What You’ll Lead

Operational & Financial Leadership

- Full accountability for NSW service performance including revenue, margin, utilisation, and working capital
- Lead day‑to‑day operational execution across a diverse service portfolio
- Track service delivery KPIs and implement corrective actions to ensure targets are achieved
- Maintain governance across contracts, SLAs, compliance, and risk
- Act as escalation point for key operational and commercial issues
- Lead supervisors, technicians, and support teams across NSW
- Build a high‑performance culture focused on accountability and results
- Drive workforce planning,



capability development, and succession planning
- Ensure the right resourcing and subcontractor support is in place
- Develop and maintain senior customer relationships across key NSW accounts
- Strengthen partnerships to support retention, renewals, and growth
- Partner with sales and operations to identify opportunities
- Drive operational improvement and productivity initiatives
- Standardise processes and strengthen reporting discipline
- Embed a strong customer‑focused, safety‑first culture

What You’ll Bring

- Senior leadership experience in service operations, facilities management, building services, or technical field environments
- Experience leading large, dispersed teams
- Robust financial and operational management capability (including P&L; exposure)
- Ability to work in complex, contract‑based customer environments
- Strong commercial acumen and stakeholder management skills
- Practical, hands‑on leadership style with strong problem‑solving ability

Why Siemens?

At Siemens, you’ll join a global leader in smart infrastructure focused on innovation, sustainability, and meaningful growth opportunities. We offer exposure to cutting‑edge building technologies and complex, high‑impact projects across Australia and globally.

We’re also deeply committed to supporting our people, with a family‑first culture, flexible working arrangements including 2-3 days work from home, a 35‑hour learning target to support your development, up to 16 weeks paid parental leave, paid volunteer leave, and a vibrant social culture that helps you stay connected.

Diversity, Equity & Inclusion

We welcome applicants from all backgrounds and are committed to building an inclusive workplace where everyone can thrive. If you require any reasonable accommodations or adjustments during the recruitment process, please let us know.

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📌 State Manager - NSW Service Operations (Buildings) (Sydney)
🏢 Smart Infrastructure
📍 Sydney