Lifeline Regional SA & Far West NSW – Broken Hill NSW

About Lifeline Regional SA and Far West NSW (LLSAFWNSW)

LLSAFWNSW is a Non-profit, Non-government organisation servicing Far West NSW and approximately 70% of South Australia. Our organisation is committed to an Australia free of suicide, delivering suicide prevention programs, training and awareness.

As an organisation, LLSAFWNSW manages nine retail shops and a distribution warehouse. We deliver a number of training programs including Accidental Counsellor, REACH, Youth Mental Health First Aid and DV-Alert. We currently have three Connect Centres (Broken Hill, Clare and Nuriootpa) which provide easy access to free counselling and other supports. We have over 35 staff and 350 volunteers dedicated to the core business of suicide prevention.

The role:

We are seeking a full-time counsellor to work alongside our established team of counsellors and volunteers at the Broken Hill Connect Centre.

You will be a part of a broader team of counsellors working within our Broken Hill Connect Centre. Connect is an early intervention model for suicide prevention which aims to connect the community and improve social and emotional well-being by providing a clear place to go for help when crisis looms and things get too much.

Our counsellors provide quality counselling to clients for short to medium term and one-off sessions for those in crisis. Counsellors manage the ongoing professionalism and delivery of theLifeline RegionalSA and Far West NSW service in the Broken Hill Connect Centre.



The role is primarily responsible for providing professional, ethical, and up-to-date evidence-based supports and counselling for early intervention and suicide prevention and further developing capacity to meet the growing needs of the community.

This is an exciting opportunity to be on board with a very well-established organisation at our flagship Far West NSW Connect Centre in Broken Hill. The successful applicant will be supported by the Broken Hill Connect Centre Coordinator.

Key performance indicators:

Demonstrated commitment to your team, through being an active team member and supporting others to reach organisational goals.

Demonstrate that the professionalism and accreditation of LLSAFWNSW counselling service is maintained.

Evidence of participation in professional development and records maintained.

Increase the number of people accessing Lifeline services and ability to meet service delivery outcomes.

Selection Criteria- Essential skills and experience:

Tertiary qualification in Counselling, Social Work, or Psychology with a minimum of two years post qualifying experience in a relevant setting.





Previous experience of providing counselling services to individuals using trauma informed practice.

An understanding of suicide intervention and prevention approaches.

An ability to work with people experiencing crisis, including mental health crisis and suicide ideation.

Flexibility to provide information, onward referrals and advocacy to clients not requiring counselling supports.

Demonstrated ability to work both independently and as part of a team.

Demonstrated commitment to ongoing professional development including maintenance of accreditations.

Demonstrated computer proficiency in a range of applications.

Demonstrated high level of written and oral communication skills (working with a diverse range of individuals and groups).

Demonstrated time management skills including ability to meet deadlines.

Knowledge of and commitment to WHS principals.

Undertake National Police check and Working with Children clearance.

Demonstrated self-awareness and growth.

Problem solving and conflict resolution skills.

Experience working in Clinical and Non-clinical settings.

Experience in suicide prevention/intervention services.

Current NSW Driver’s license.

Salary and Perks

$53.43 per hour (plus superannuation)

5 weeks annual leave with leave loading (pro-rata for part-time employees).

Access to clinical supervision and de-briefing

PBI Salary packaging including Remote Area Benefit.

Access to EAP

Supportive and safe work environments.

Position closes at 5pm on Friday 18th September.

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📌 Counsellor (Broken Hill)
🏢 Lifeline Regional SA & Far West NSW
📍 Broken Hill