Beyond Bank Australia is seeking a Head of Member Support to lead our collections, hardship, recoveries and deceased estates functions, driving compassionate, compliant, and cost-effective outcomes for members across Australia.
You will oversee a senior team, set strategic direction, and partner with Lending, Risk, Legal and Operations to improve portfolio performance and regulatory adherence while maintaining a member-first approach during sensitive life events.
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📌 Head of Member Care, Collections & Estates (Adelaide)
🏢 Beyond Bank Australia
📍 Adelaide
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