GBG, APAC Head of Customer Support & Experience role, leads the strategic direction for customer service excellence across APAC. You will steer end-to-end support, performance management, and collaboration with regional and commercial leaders to deliver a superior customer experience.
You will empower a distributed team, drive operational rigor with ITIL practices, and explore AI-enabled improvements to scale service quality and efficiency across the region.
#J-18808-Ljbffr
📌 APAC Customer Support & Experience Leader (Sydney)
🏢 GBG
📍 Sydney