Quality, Compliance & Risk, Manager/Officer

Thompson Brain & Mind Healthcare – Maroochydore QLD

An exciting opportunity exists for a dynamic individual with a background in healthcare and experience in quality improvement and management to join the team in the position of Manager/Officer of Quality, Compliance & Risk. Reporting directly to the CEO, the Manager/Officer of Quality, Compliance & Risk will lead the coordination of quality improvement initiatives, projects, and activities to maintain client safety, accreditation standards, regulatory compliance, in accordance with the mission, vision and values of the organisation. The Manager/Officer of Quality, Compliance & Risk will provide strategic advice to the CEO and present findings and recommendations to the executive leadership team, facilitating data-driven decision-making and quality improvement initiatives. The Manager/Officer of Quality, Compliance & Risk will be the point of contact for all external audits and will oversee the internal auditing agenda as well as internal coaching and training as part of continuous quality improvement.

Key responsibilities

- Provide strategic oversight of and assist in developing clinical governance frameworks and processes
- Provide effective leadership in quality, compliance and risk management, ensuring staff are properly trained, and appropriate actions are taken to mitigate risks
- Lead all accreditation processes
- Facilitate ongoing implementation and monitoring of organisation-wide quality improvement and promotion of risk management to support strategic imperatives
- Consult with managers in quality improvements to build capacity and capability
- Provide leadership and expert advice on governance, risk, compliance, quality, and organisational assurance matters
- Lead the development,



implementation and review of the Risk Management Framework
- Maintain the organisational risk register and ensure risks are appropriately identified, assessed, mitigated and monitored
- Lead organisational compliance activities across all service areas
- Lead the Quality Management Framework across the organisation

About you

- Degree qualification in Health Management, Public Health, Business, Law, Governance, Risk Management, Quality Management, Nursing, Allied Health, or a related discipline
- Postgraduate qualification in a relevant field or significant equivalent experience
- Minimum 5 years' experience in a senior quality, compliance, governance or risk management role
- Demonstrated experience within healthcare, mental health, research, clinical trials, community services or a regulated setting
- Experience leading organisational quality improvement and compliance programs
- Experience managing accreditation processes and audits
- Demonstrated success in developing governance and risk management frameworks
- Experience supporting Boards, Committees and Executive leadership teams
- Strategic leadership and organisational influence
- Exceptional analytical and problem-solving skills
- Supportive work environment within a collaborative and multidisciplinary team of dedicated professionals
- Opportunities to expand clinical skills, attend training, and develop in your career
- Flexible working arrangements to support your wellbeing
- Make a real difference in the lives of young people and contribute to their mental health recovery and resilience

About us

Thompson Brain & Mind Healthcare is committed to upholding principles of diversity, equity, accessibility and inclusion, and we highly value the skills, perspectives and experiences offered by applicants from a diverse range of backgrounds.

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📌 Quality, Compliance & Risk, Manager/Officer (Maroochydore)
🏢 Thompson Brain & Mind Healthcare
📍 Maroochydore