Vehicle Repair Certification Limited – Sydney CBD NSW

You'll be JLR's in-market lead for the Body & Paint Programme across Asia Pacific, Importer and Overseas markets — responsible for an authorised bodyshop network delivering structural, non-structural and EV repairs to manufacturer standard, every time. You're the connection point between JLR, National Sales Companies, importers, Authorised Bodyshops, Surventis and the team. This is a market to run, not a report to file — you set the direction for the network, you hold it to standard, and you're measured on what it actually delivers.

Key responsibilities

Programme governance and compliance including annual standards evaluations, re-certifications, onboarding and network exits

Maintain accurate compliance status in FIMS and identify, escalation and remediate non-compliance

Assess network capability, capacity and gaps, and bring new bodyshops through to certification

Lead commercial initiatives that lift OEM parts sales, customer retention, workflow and business performance

Manage insurer engagement, accident management, total loss avoidance and repair retention

Lead regional recognition activity including Bodyshop of the Year





Monitor market KPI performance against agreed targets with monthly and quarterly reporting to JLR and market stakeholders

Maintain programme data accurately in MONITRR and related systems

Ensure standards adherence, training compliance and technical capability across the network

Monitor technician competency, EV training compliance and repair quality to manufacturer specification

About you

Proven experience running bodyshops, managing an automotive network, or delivering an OEM programme

Demonstrated knowledge of what moves cycle time and labour recovery

Proven experience managing compliance and governance frameworks including audits, standards evaluations and remediation

Robust analytical and reporting skills with commercial instinct to identify market opportunities

Ability to influence without direct authority

Willingness to travel across the APIO market

Full working rights in Australia and a current driver's licence

Experience with EV repair certification, insurer and accident management relationships, or OEM approved-repairer programmes viewed favourably

About us

Outsorc Ltd delivers the JLR Body & Paint Programme in market.

#J-18808-Ljbffr

📌 Body & Paint Programme Manager – JLR (APIO) (Sydney)
🏢 Vehicle Repair Certification
📍 Sydney