Job Description

Motorbike Mechanic – Shepparton Motorcycles

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Providing professional and courteous customer service to our motorcycle owners

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Accurately diagnosing and estimating repair costs for motorcycle servicing and maintenance

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Communicating with customers to provide regular updates on the status of their motorcycle repairs

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Efficiently processing warranty claims and liaising with manufacturers to ensure timely resolution

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Maintaining detailed records of all service and warranty work performed

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Parts interpretation

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Supporting the wider service and parts team as needed to ensure smooth operations

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Proven experience in a similar customer-facing role

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Excellent communication and interpersonal skills to effectively liaise with customers and colleagues

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Proficiency in Microsoft Office suite and experience with warranty claims management software

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A keen eye for detail and the ability to work efficiently in a fast-paced workplace

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A passion for providing exceptional customer service and a commitment to continuous improvement

📌 Motorbike Mechanic - Shepparton Motorcycles
🏢 Jacob Group
📍 Shepparton