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Key responsibilities for the role include:

- Demands demonstrable ability and attitude to influence and advise the customer on process and technology matters, work in a multi stakeholder, high pressure environment challenging the status quo and demonstrating strong analytic, technical and subject matter expertise.
- Concentrates on solution architecture, data and integration design, architectural governance, and stakeholder advisory, with a solid emphasis on embedding DR solutions within client organisations to realise measurable and sustainable business outcomes.
- Provides strategic and technical leadership for the design, governance and evolution of DR solutions, ensuring alignment with client business objectives, enterprise data standards and nxzen’s digital strategy.
- Develop deep customer relationships, eliciting and understanding their challenges and identifying and championing innovative solutions.
- Translate business requirements into scalable solution architectures.
- Provide trusted advisory support to senior client stakeholders.
- Support business cases, roadmaps and implementation strategies.
- Develop Solution Architecture for Digital Reality initiatives working with DR domain experts.




- Provide architectural leadership across solutions, data and integration design.
- Establish and maintain architecture and data standards.

The candidate

- Overall experience with 8 - 12 years in designing and developing solutions.
- Proactive in identifying customer challenges and promoting solutions.
- Has capability to understand and elicit business requirements interacting with various stakeholders.
- Ability to translate the business requirements to solution options including the technical blocks and infrastructure required.
- Should be able to assist customers with the business case for the development of the chosen option.
- Should have directly interacted with customers through-out the projects.
- Excellent communication and stakeholder management skills.
- Ability to operate with professionalism and diplomacy in client-facing environments, including managing conflicting priorities, resolving issues efficiently, and maintaining a high standard of communication.
- Utilities experience is preferred along with presales.
- Strong problem-solving, organisational and leadership skills.
- Ability to work in a fast-paced environment.
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📌 Client Services Lead (Pre-sales) - VIC (Melbourne)
🏢 nxzen Global
📍 Melbourne