Job Description

Experienced Support Worker - Psychosocial Disability and Corrections

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Male Forensic & Complex Behaviour Support Worker

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Locations: Granville | Rhodes | Sutherland | Campbelltown | Penrith | Maroubra | Carlton

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Job description:

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Support Workers – Psychosocial Disability & Corrections

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Milestone Support Services specialises in supporting individuals with:

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- Psychosocial disabilities
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- Forensic and justice-related backgrounds
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- Complex behaviours
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- Mental health challenges
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- Transitional accommodation needs
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- Youth and adult participants requiring high-level behavioural support
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Our team works closely with participants transitioning from:

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- Corrections and custodial settings
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- Hospital and mental health units
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- Homelessness and unstable environments
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- Youth justice and community justice pathways
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We are building a strong team of resilient, qualified male support workers capable of working with high-risk and high-needs participants in a trauma-informed and person-centred manner.

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About the Role

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We are currently seeking experienced Male Support Workers with backgrounds in:

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- Security
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- Corrections
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- Youth justice
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- Mental health
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- Community services
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- Hospital security
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- Behaviour support
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- Crisis response environments
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This role is ideal for individuals who are confident managing:

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- Complex behaviours
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- Aggression and escalation
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- Emotional dysregulation
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- Community risk situations
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- Participants with forensic histories
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- High-pressure environments
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You will support participants both in accommodation settings and out in the community while maintaining professional boundaries, safety awareness, and calm communication.

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Key Responsibilities

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- Supporting participants with forensic and complex behavioural backgrounds
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- Managing challenging situations using de-escalation techniques
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- Assisting with daily living and community participation
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- Supporting emotional regulation and behavioural goals
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- Transporting participants to appointments and activities
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- Completing professional incident reports and case notes
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- Working collaboratively with allied health teams and coordinators
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- Maintaining safety for participants, staff, and the community
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Highly Regarded Experience

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We strongly encourage applicants with experience in:

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- Security industry
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- Corrections or custodial settings
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- Youth justice
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- Mental health wards
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- Hospital security
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- Drug & alcohol services
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- Crisis intervention
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- Behavioural support environments
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Candidates with strong situational awareness, conflict resolution skills, and professional communication are highly valued.

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Essential Requirements

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- NDIS Worker Screening Check
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- National Police Check
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- First Aid & CPR Certificate
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- Valid Driver's Licence and reliable vehicle
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- Strong written communication and incident reporting skills
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- Ability to remain calm under pressure
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- Availability for weekends, active nights, and emergency shifts where required
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What We Offer

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- Consistent ongoing shifts
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- Supportive leadership and management
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- Opportunities for growth into senior roles
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- Training in forensic support and complex behaviours
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- A professional and structured environment
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- Rewarding work making real impact in people's lives
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Important

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This role is NOT security work. While security and justice-related experience is highly regarded, all support must be delivered using a trauma-informed, person-centred, and recovery-focused approach aligned with NDIS standards.

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We are looking for workers who are:

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- Calm under pressure
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- Professional and emotionally intelligent
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- Strong communicators
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- Reliable and accountable
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- Able to build rapport while maintaining boundaries
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📌 Experienced Support Worker - Psychosocial Disability and Corrections (Ingleburn)
🏢 Milestone Support Services
📍 Ingleburn