Job Description

Senior Roster Officer CYF Permanent Full Time Location Flexible

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Work for a Leading Social Purpose Organisation

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- Great benefits including NFP salary packaging options and monthly RDO
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- Flexible work location on East Coast (WFH / hybrid)
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About the Organisation

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At Life Without Barriers, we deliver inclusive, trauma-informed services that support children, young people, families, and carers to thrive.

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From foster care, family support, residential care and youth programs, we work alongside communities to create secure, supportive environments where every child and young person can reach their potential.

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Join us to discover a purpose you can wrap your heart around!

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About the role

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Life Without Barriers is looking for an experienced Senior Roster Officer to support the effective and sustainable management of our workforce within Child, Youth & Family services NSW Team.

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Working closely with rostering and operational teams, you'll play a key role in coordinating and optimising workforce allocation, ensuring rosters meet the needs of children and young people while remaining compliant with relevant requirements.

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You'll also provide day-to-day leadership, coaching and support to Roster Officers, helping build capability, maintain consistent processes and foster a collaborative, accountable team culture.

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Key responsibilities

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- Coordinate and optimise rosters to ensure appropriate workforce coverage, compliance and effective use of resources.
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- Work closely with operational managers and frontline workers to respond to changing service needs, staff availability and unplanned roster changes.
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- Provide day-to-day leadership, coaching and support to Roster Officers, including allocating work and supporting capability development.
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- Act as the regional rostering subject matter expert and escalation point for complex rostering and operational issues.
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- Promote standardised rostering processes, supporting training, continuous improvement and effective use of rostering systems.
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- Build strong relationships with operational teams and promote culturally safe rostering practices that support the identity, belonging and cultural connections of Aboriginal and Torres Strait Islander children and young people.
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About you

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You're an experienced rostering professional who can combine strong technical knowledge with practical leadership and problem-solving skills. You understand the importance of getting the right workforce in place while balancing operational requirements, compliance and the needs of children and young people.

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You will bring:

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- A Certificate II in administration, business studies or equivalent demonstrated skills and experience.
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- Experience in rostering and workforce coordination in residential care, including experience providing coaching and team leadership.
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- Working knowledge of workforce management principles, SCHADS award and roster optimisation.
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- Demonstrated experience using rostering software and systems to support workforce and operational requirements. UKG Pro knowledge highly regarded.
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- Strong communication, stakeholder management and problem-solving skills, with the ability to manage competing priorities and work collaboratively.
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📌 Senior Roster Officer CYF Permanent Full Time Location Flexible (New South Wales)
🏢 Life Without Barriers
📍 New South Wales