Job Description

Service Advisor/Administrator - Automotive Workshop (Based in Moranbah)

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This is a wide-ranging, hands-on role that combines workshop administration, customer service and vehicle/parts coordination. You will work closely with the Workshop Manager, Parts Interpreter and Mechanics to help keep the workshop running efficiently.

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Key responsibilities

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- Managing customer enquiries by phone, email and in person
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- Booking vehicles into the workshop and coordinating appointments
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- Creating and maintaining job cards and work orders
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- Preparing quotes and obtaining customer approvals
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- Following up outstanding quotes and repair approvals
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- Processing invoices and assisting with accounts administration
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- Coordinating purchase orders and supplier invoices
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- Assisting with parts ordering and supplier communication
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- Keeping customers updated on the progress of their vehicles
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- Maintaining accurate workshop and customer records
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About you

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- Has previous administration experience, preferably within an automotive, mechanical or similar environment
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- Is highly organised and able to manage multiple tasks
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- Has excellent communication and customer service skills
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- Is confident using computers and Microsoft Office
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- Has strong attention to detail
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- Can work independently but also enjoys being part of a team
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- Is reliable, professional and takes pride in their work
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- Can work in a busy environment and meet deadlines
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- Holds a current driver's licence and is comfortable driving company vehicles
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Full-time position with a stable and growing company

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Competitive salary based on experience

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Friendly and supportive team environment

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Varied role combining administration and hands-on workshop support

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Opportunity to develop your automotive and administration skills

📌 Service Advisor/Administrator - Automotive Workshop (Based in Moranbah)
🏢 Light Vehicle Solutions
📍 Moranbah