Job Description

Adept IT Solutions is a leading Managed Services Provider (MSP) committed to delivering innovative IT solutions and exceptional service to our clients across a diverse range of industries.

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We partner with businesses of all sizes, from growing local organisations through to larger multi-site enterprises, delivering modern IT infrastructure, cloud solutions, cybersecurity services, and exceptional customer support. We pride ourselves on our technical expertise, customer-centric approach, and commitment to helping businesses leverage technology to achieve their goals.

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Our team is dedicated to staying at the forefront of industry developments whilst maintaining the highest standards of professionalism, service delivery, and technical excellence.

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About Us

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Adept IT Solutions is a leading Managed Services Provider (MSP) committed to delivering innovative IT solutions and exceptional service to our clients across a diverse range of industries.

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We partner with businesses of all sizes, from growing local organisations through to larger multi-site enterprises, delivering modern IT infrastructure, cloud solutions, cybersecurity services, and exceptional customer support. We pride ourselves on our technical expertise, customer-centric approach, and commitment to helping businesses leverage technology to achieve their goals.

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Our team is dedicated to staying at the forefront of industry developments whilst maintaining the highest standards of professionalism, service delivery, and technical excellence.

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About the Role

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We are seeking a talented and motivated Project Engineer to join our dynamic team in Newcastle.

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This is a full-time position that plays a crucial role in the delivery and management of IT projects for our managed services clients. You will be responsible for planning, executing, and overseeing a variety of infrastructure, cloud, networking, and modern workplace projects whilst ensuring they are delivered on time, within budget, and to the highest quality standards.

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Working closely with Project Coordinators, Service Delivery teams, and client stakeholders, you will contribute directly to the success of our clients' technology initiatives and digital transformation projects.

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Key Responsibilities

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- Execute IT infrastructure, server migration, and cloud deployment projects on schedule and within scope.
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- Perform tenant-to-tenant and legacy-to-cloud migrations across Microsoft 365 and Azure environments.
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- Deploy, configure, and support networking solutions including firewalls, switches, wireless networks, and VPN technologies.
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- Configure and manage technologies such as FortiGate, SonicWall, Cisco, Meraki, and similar platforms.
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- Coordinate with clients, internal teams, and vendors to ensure project requirements are clearly understood and successfully delivered.
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- Monitor project progress, timelines, resource allocation, and deliverables.
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- Identify and manage project risks and implement mitigation strategies where required.
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- Produce high-quality technical documentation, implementation notes, configurations, and handover guides.
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- Collaborate with Service Delivery and Help Desk teams to ensure seamless project transitions.
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- Provide technical guidance and support to internal stakeholders and team members.
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- Conduct project reviews and identify opportunities for continuous improvement.
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- Maintain accurate project records and ensure compliance with company and client requirements.
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- Communicate effectively with clients through project kick-offs, progress updates, and final sign-offs.
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- Troubleshoot technical issues and proactively identify opportunities for improvement.
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What We're Looking For

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Essential Skills and Experience

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- 3+ years of experience in project engineering, technical project delivery, or professional services within an MSP workplace.
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- Strong hands-on experience with Microsoft 365, Entra ID (Azure AD), and Windows Server environments.
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- Experience delivering cloud migration, infrastructure, and modern workplace projects.
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- Solid networking knowledge including TCP/IP, DNS, VPNs, VLANs, routing, and firewall configuration.
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- Experience deploying and supporting enterprise-grade networking technologies.
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- Proven ability to manage multiple projects simultaneously whilst maintaining attention to detail and quality.
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- Excellent organisational and time management skills.
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- Solid communication and interpersonal skills with the ability to engage effectively with clients and cross-functional teams.
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- Strong problem-solving capabilities and a practical, solutions-focused mindset.
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- A commitment to producing high-quality technical documentation and project outcomes.
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Desirable Qualifications

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- Microsoft Certified: Azure Administrator Associate.
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- Microsoft 365 certifications.
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- Cisco CCNA or equivalent networking certifications.
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- PRINCE2, CompTIA Project+, or other project management qualifications.
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- Exposure to cybersecurity and contemporary workplace technologies.
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- Experience with ticketing systems, asset management platforms, and IT service delivery tools.
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What We Offer

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At Adept IT Solutions, we are committed to supporting the wellbeing, professional growth, and long-term success of our team members.

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We offer:

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- A competitive salary package based on experience and capability.
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- Opportunities to work on a diverse range of cloud, infrastructure, networking, and security projects.
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- Exposure to both small business and enterprise technology environments.
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- A collaborative and supportive team culture.
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- Ongoing mentoring and professional development opportunities.
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- Company-funded certification pathways, with approved Microsoft and industry certification costs covered by Adept IT Solutions.
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- Fully paid attendance at industry conferences, technology events, vendor briefings, and professional networking opportunities throughout the year.
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- Access to ongoing technical training and learning resources.
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- Clear pathways for career progression within a growing organisation.
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- Exposure to modern Microsoft cloud and networking technologies.
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- Recognition and reward for outstanding performance.
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📌 Project Engineer (MSP) (New South Wales)
🏢 Adept IT Solutions
📍 New South Wales