Job Description

We are seeking a friendly, organised and proactive Administration Support / Receptionist to join our team at Maclean Partners.

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This is a key front-of-office role and the first point of contact for our clients. You will play an important part in supporting our accounting and advisory teams while ensuring the smooth day-to-day operation of our Townsville office.

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If you enjoy variety, take pride in providing excellent service, and like being the person who keeps things running smoothly, this role will suit you perfectly.

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What you'll be doing

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- Welcoming clients and managing front reception in a professional and friendly manner
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- Handling a busy telephone system and incoming emails
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- Providing general administrative support including data entry, filing, scanning and correspondence
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- Diary and appointment coordination
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- Maintaining and updating client records and office systems
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- Formatting letters and documents
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- Processing invoices, receipts and general office paperwork
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- Supporting the wider team as required
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- Contributing to effective office processes and continuous improvement
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What we're looking for

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- Previous experience in an administration or receptionist role (professional services experience preferred)
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- Excellent communication and interpersonal skills
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- Strong organisational skills and attention to detail
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- Ability to manage competing priorities and meet deadlines
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- A proactive attitude with a willingness to take ownership of tasks
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- Confidence working both independently and as part of a team
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- Sound computer skills, including Microsoft Office
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- Experience with MYOB AE/MPM is an advantage, but not essential
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- Knowledge of the accounting industry is beneficial but not required
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About us

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Maclean Partners is an established accounting and advisory firm with over 40 years' experience, providing accounting, taxation, bookkeeping and financial planning services to clients across the region.

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We pride ourselves on our professional reputation, strong client relationships and supportive team culture. We value collaboration, ongoing learning and work-life balance, and we aim to create an environment where our people feel supported and valued. We also offer a day off for your birthday and local suburban carparking is available.

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Remuneration

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Remuneration will be negotiated commensurate with experience and ability.

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All applications will be treated in the strictest confidence.

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Applicants note: Due to the expected volume of applications, only shortlisted candidates will be contacted.

📌 Administration Support/Receptionist (Townsville)
🏢 Maclean Partners
📍 Townsville