23 Sep
|
Auto & General
|
Queensland
23 Sep
Auto & General
Queensland
Job Description
Maximise recovery outcomes by proactively managing an allocated caseload of recovery claims.
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Initiate proactive outbound calls/contact to customers and third parties to investigate and progress recovery claims including negotiating favourable settlements.
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Identify and assess first-line risks, including vulnerabilities and potential financial hardship, within recovery claims.
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Provide exceptional service to customers and third parties, effectively managing inbound queries related to recovery claims.
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Accurately identify and determine the most appropriate resolution path for each recovery claim.
📌 Senior Claims Consultant (Queensland)
🏢 Auto & General
📍 Queensland