Job Description

Key responsibilities

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- Act as the first point of contact for all general reception enquiries and enquiries relating to membership
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- Maintain the membership database, conducting regular reviews to ensure data accuracy
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- Enrol new members and coordinate the renewal process for existing members
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- Greet clients and visitors to the office in a professional and friendly manner
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- Manage incoming calls and distribute/take messages as required
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- Organise stationery and other office consumables, and ordering as required
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- Provide administrative support for programs/functional groups
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- Ensure the entrance, kitchen and meeting rooms are kept tidy and well presented
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- Process incoming and outgoing mail and couriers
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- Maintain accurate records within the membership database and general office administrative systems
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About you

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- Demonstrated administrative experience
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- Advanced knowledge of MS Word, Excel and Outlook
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- Experience utilising database systems, such as Dynamics 365
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- Certificate III in Business Administration or equivalent in a relevant discipline,



or a willingness to work towards a relevant qualification
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- Professional approach and attitude
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- Strong organisational and time management skills with the ability to juggle multiple priorities
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- Well-developed verbal and written communication skills
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- A demonstrated commitment to providing quality service and work
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- Strong commitment to teamwork and positive practice
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- National Police Check required
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About us

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Carers NSW's vision is for an Australia that values and supports all carers. Our work reflects our values of Carer focus, Respect, Openness & Inclusivity, and Accountability.

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Additional benefits include

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- salary sacrificing benefits
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- a highly supportive team environment
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- excellent training and development opportunities
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- health and wellbeing activities
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Carers NSW recognises the value of diversity in its workplace and acknowledges the contributions that people of diverse backgrounds bring to the organisation.

📌 Reception / Administration Officer (New South Wales)
🏢 Carers NSW
📍 New South Wales