Job Description

Hands-on Management Couple - Award Winning Luxury Lodge n

Mt William Holdings Pty Ltd – Grampians VIC

Mount William Station | Award-Winning Luxury Hotel n

Grampians, Victoria | Live-in | Full-Time

About the Opportunity n

Mount William Station is seeking an exceptional emerging or experienced hospitality management couple ready to step into a hands-on role at one of Australia’s most distinctive luxury country lodges.

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This role is designed for high-potential & experienced couples with a strong background in luxury hotels, luxury lodges or fine-dining environments , who are ready to grow into a management position or assistant General Manager roles with mentorship, autonomy and long-term opportunity.

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We are a mission-based, owner-operated business focused on genuine hospitality, heritage, and excellence. This is not a corporate role, it is immersive, on-site and deeply connected to the guest experience.

The Role n

As a Management Couple, you will jointly lead the day-to-day operation of the hotel , working hands-on, in the frontline of the guest experience, front of house, guest comms, back of house and operational delivery. Given our high-end small number of rooms (8 luxury ensuites), the role is perfect for two individuals who want a strong connection to guests and minimal staff management (2-3 FTE + casuals)

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This is a visible, hands-on position . Welcoming guests, providing fine dining service, supporting events, assist to managing our small team and helping uphold the high standards that define Mount William Station.

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You will work closely with the owners and senior team,



with a clear pathway to grow in responsibility and remuneration as the business and your career evolves.

Key Responsibilities n

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Deliver warm, intuitive five-star guest experiences from arrival to departure

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Lead front-of-house operations and guest communications

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Be responsible for delivery of luxury dining, weddings and private events

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Once proven in frontline roles, assist in recruiting and managing a small, high-performing hospitality team

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Maintain exceptional standards across service, presentation and cleanliness

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Assist with inventory, ordering, reporting and operational systems

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Act as on-site leaders and brand ambassadors

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Bonus Skills (Highly Valued) n

While not essential, the following skills will be highly regarded :

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Chef & kitchen skills (being a support for busier events, help with kitchen requirements and cover smaller guest numbers to relieve the Executive Chef's time off. Bonus not essential)

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Reception & Admin skills (handle hotel inbox, admin functions and organisation)

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Maintenance or trade aptitude (basic repairs, grounds, troubleshooting)

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Sommelier or wine knowledge , cellar management,



and wine service to enhance the guest dining experience.

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Fine-dining or premium restaurant & service experience

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Confidence hosting guests, tastings and curated experiences while working with our award-winning chef.

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Couples who bring complementary skill sets (e.g. service + ops, food & wine, BOH/maintenance) will be viewed very favourably.

Who We’re Looking For n

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Strong experience in high-end hospitality, luxury hotels, lodges or fine dining

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A proven ability to lead from the front and work hands-on

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Excellent communication, professionalism and emotional intelligence

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Passion for guest experience, regional living and nature-based hospitality

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A growth mindset and desire to build a long-term career together

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Package & Perks nn
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Combined Package: $170,000

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Combined base salary: $130,000+

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Superannuation: 12.5% (paid on top)

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On-site accommodation allowance: $20,000

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Utilities included (power, water, internet, heating)

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Clear performance review and growth pathway

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Direct mentorship from engaged owners and senior leaders

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A unique lifestyle in the heart of the Grampians

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About Mount William Station n

Mount William Station is a multi-award-winning luxury farm lodge and events destination , set on a historic pastoral estate in Victoria’s Grampians region. We are known for refined service, authentic hospitality and unforgettable guest experiences.

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See

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Instagram: @mountwilliamstation

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#J-18808-Ljbffr

📌 Hands-on Management Couple - Award Winning Luxury Lodge (Northern Grampians Shire)
🏢 Mt William Holdings
📍 Northern Grampians Shire