Job Description

Key responsibilities

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Review and assess customer contracts to ensure alignment with business objectives, risk appetite, and profitability targets

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Analyze commercial terms, identify risks and opportunities, and develop effective mitigation and negotiation strategies

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Lead or support customer negotiations to achieve commercially balanced outcomes while protecting company interests

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Partner with Legal, Sales, Operations, Finance, and Business Unit stakeholders to align commercial positions and proposal strategies

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Develop and maintain commercial frameworks, templates, negotiation guidelines, and contract compliance processes

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Collaborate with global teams to develop, package, and commercialize lifecycle service offerings and aftermarket solutions

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Translate technical capabilities into compelling customer value propositions and support go-to-market strategies for new offerings

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Conduct market research, competitor analysis, and pricing evaluations to identify growth opportunities and strengthen commercial positioning

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Create customer-facing proposals, marketing collateral,



and business insights while facilitating cross-functional collaboration to drive profitable growth

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About you

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Experience in Procurement, Commercial Management, Contract Management, Strategic Sourcing, or a related commercial discipline

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Strong understanding of contract terms, commercial risk assessment, and negotiation principles

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Proven ability to negotiate commercial agreements and influence stakeholders

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Excellent analytical and problem-solving skills

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Strong commercial acumen with an understanding of profitability and risk management

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Experience working in industrial, energy, engineering, manufacturing, or service-based environments is advantageous

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Ability to develop customer-focused value propositions and service offerings

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Experience creating qualified marketing collateral and customer presentations

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High proficiency with Microsoft Office applications, particularly PowerPoint and Excel

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Ability to work effectively across global and cross-functional teams

📌 Sales Operations Specialist (Queensland)
🏢 Hitachi Energy
📍 Queensland