Job Description

Receptionist | Glow Health Co Ascot

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Part-time | Approximately 23 hours per week

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Glow Health Co is looking for a warm, organised and people-focused Receptionist to join our Ascot team.

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We're a busy, family-friendly allied health clinic with a team of chiropractors, massage therapists, acupuncturists and allied health practitioners — and we're all about creating a welcoming experience for both our patients and our team.

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We're looking for someone who genuinely enjoys people, organisation and being part of a close-knit team. Our reception team is often the first and last point of contact for our patients, so a friendly face, great communication and a calm approach go a long way.

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The role

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Approximately 23 hours per week, across:

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- Monday afternoon
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- Tuesday afternoon
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- Thursday afternoon
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- Friday afternoon
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- Approximately 3 hours on Saturday
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Exact hours can be discussed with the successful applicant.

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What you'll be doing

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Your days will be varied, but will include:

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- Welcoming patients and creating a warm, friendly first impression
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- Answering phones, emails and patient enquiries
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- Managing bookings, cancellations and appointment changes
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- Processing payments and handling private health/DVA requirements
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- Keeping reception and the clinic organised and welcoming
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- Communicating with our practitioners and supporting the day-to-day running of the clinic
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- Helping patients understand our services and clinic processes
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- Maintaining patient confidentiality and professional standards
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- Helping our little patients feel comfortable — because at Glow, children are very much part of the clinic!
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- Supporting the wider team wherever needed
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About you

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We'd love to meet someone who is:

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- Warm, friendly and naturally approachable
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- Confident communicating with people of all ages
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- Organised and reliable
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- Comfortable working in a busy environment
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- Professional but also able to have a laugh
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- Great at multitasking and staying calm when things get busy
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- Confident with technology and learning new systems
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- Someone who takes pride in their work and notices the little things
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- Comfortable working independently while also being a team player
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- Experienced in healthcare reception or administration (preferred, but not essential)
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Why Glow?

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We genuinely believe the people behind the desk are a huge part of the patient experience.

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You'll be joining a supportive, energetic team where no two days are quite the same — and where there is plenty of prospect for laughs, learning and getting to know our wonderful patient community.

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If you're looking for a part-time role where you can connect with people, be part of a great team and make a genuine difference to someone's experience at the clinic, we'd love to hear from you.

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Location

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Glow Health Co — Ascot

📌 Receptionist ( Chiropractic Clinic) (Queensland)
🏢 Glow Health Co Capalaba
📍 Queensland