Job Description

Are you an organised, detail‐driven administrator who enjoys keeping systems, training and people running smoothly?

n

We are looking for a Training Administrator to join The Coffee Club's National Support Office. This role plays a critical behind‐the‐scenes part in supporting our training strategy, ensuring our café teams are onboarded, compliant and supported through well‐run systems and strong coordination.

n

This is an ideal role for someone who enjoys structure, coordination and working across multiple stakeholders, and who takes pride in keeping things accurate, organised and on track.

n

Who are we?

n

For 35 years, The Coffee Club has been an iconic and beloved staple in Australia. Built on a foundation of family, friends and meeting customer needs, we are more than just a café. We have created spaces that are casual yet sophisticated, stylish yet affordable.

n

Today, we are one of the world's largest Australian café chains, serving millions of loyal customers. With that scale comes complexity, and that's where strong systems, training support and coordination become essential.

n

What is the role?

n

Reporting to the Head of Training, the Training Administrator provides a mix of systems administration, coordination and general support across training platforms, coffee training programs and operational activities.

n

A key part of the role is being comfortable working in and across systems, while also supporting the practical coordination that keeps training running smoothly. You'll contribute by:

n

n
- Administering and supporting training systems such as Yoobic, including onboarding, compliance tracking and reporting
n
- Maintaining accurate training,



certification and compliance records
n
- Coordinating coffee training logistics, schedules and attendance, including liaison with Nomad Coffee Group
n
- Providing administrative support across training initiatives
n

n

This is a support office‐based role, working closely with Training, Operations, HR and Field teams to ensure systems, processes and coordination are reliable and well managed.

n

Who are we looking for?

n

You're highly organised, proactive and comfortable working across systems, data and people.

n

You'll bring:

n

n
- Experience in an administrative, coordination or training support role
n
- Confidence working with learning platforms, systems or operational tools (e.g. Yoobic or similar)
n
- Strong attention to detail, particularly in compliance tracking and reporting
n
- Excellent organisational and time‐management skills
n
- Clear written and verbal communication skills
n
- Confidence working with multiple stakeholders and competing priorities
n

n

Experience in hospitality, retail or franchise environments is highly regarded but not essential.

n

Why work with us?

n

n
- Be part of a nationally recognised Australian brand
n
- Play a critical role supporting training, capability and compliance at scale
n
- Work in a team-oriented, supportive head office environment
n
- Build experience across training systems, reporting and operational coordination
n
- Access a range of employee perks, including employer‐funded paid parental leave, purchased annual leave, and subsidised learning and development programs
n

n

If you enjoy creating order, supporting others and keeping systems running smoothly, we'd love to hear from you.

📌 Training Administrator (Queensland)
🏢 The Coffee Club
📍 Queensland