Job Description

Admin & Accounts Receivable Officer

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Indoor Plant Solutions | Silverwater, Sydney NSW
n Full Time | 100% Office Based

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Join a growing Australian business in a key administration and accounts role

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Indoor Plant Solutions is looking for an organised and proactive Admin & Accounts Receivable Officer to join our Silverwater office.

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This is not just a standard administration position. You'll sit at the centre of our business, helping connect our operations, technicians, clients and accounts team while taking ownership of invoicing and accounts receivable administration.

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If you enjoy keeping things organised, following up outstanding items, improving processes and making sure nothing falls through the cracks, this could be a great fit.

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About the Role

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Your primary responsibility will be managing client invoicing and Accounts Receivable administration, while also supporting the day-to-day administration of our service and operations teams.

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You'll work closely with our accounts team, managers, technicians, franchisees and clients to ensure jobs are correctly administered, invoices are processed efficiently and client requirements are met.

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Key Responsibilities

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- Manage client invoicing using Advanced Business Manager (ABM)
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- Manage and follow up info email address
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- Work closely with our accounts team on invoice queries, reconciliations and outstanding accounts
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- Ensure invoices meet individual client processing requirements
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- Upload invoices and supporting documents to client portals
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- Manage Purchase Orders, Work Orders and client billing requirements
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- Maintain customer portals, including insurance and compliance documentation
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- Assist with monthly reporting and reconciliation of operational information
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- Respond to client account and administration enquiries
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- Support technicians with scheduling, materials, job packs and day-to-day queries
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- Assist management with project administration and progress tracking
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- Maintain safety documentation, licences, insurances and compliance records
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- General office administration, inbox management, filing and data entry
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- Provide administration support to our franchise network as required
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What Success Looks Like

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You'll be someone who takes ownership of your work and enjoys keeping systems organised.

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Key measures will include:

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- Accurate and timely invoicing
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- Client invoice and portal requirements maintained
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- Jobs correctly established and updated in ABM
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- Purchase Orders and Work Orders kept current
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- Fast response to client and technician queries
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- High level of job documentation completion
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- Reduced administration errors and rework
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- Accurate monthly reporting
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About You

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We're looking for someone who is organised, commercially minded and comfortable working in a busy service-based business.

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Ideally, you will have:

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- Previous Accounts Receivable, invoicing or accounts administration experience
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- Strong general administration experience
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- Experience working in a service, facilities, trades or field-based business would be highly regarded
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- Experience using accounting, ERP or job management software
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- Solid Microsoft Word and Excel skills
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- Good attention to detail
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- Confidence following up outstanding invoices and information
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- Strong written and verbal communication skills
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- The ability to communicate comfortably with clients, technicians, suppliers and management
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- A process-driven approach and the ability to manage competing priorities
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- A proactive attitude — you notice what needs doing and get it done
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Experience with Advanced Business Manager (ABM) is advantageous but not essential.

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Why Join Indoor Plant Solutions?

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Indoor Plant Solutions is a fast-growing business specialising in the supply and ongoing maintenance of indoor plants and green spaces for commercial workplaces.

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You'll join a supportive team where your role genuinely matters to the day-to-day performance of the business.

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We offer:

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- A stable, long-term full-time position
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- Supportive management and a friendly team
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- Genuine ownership and autonomy within your role
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- Clear responsibilities and expectations
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- The opportunity to improve systems and processes as we grow
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- Variety across accounts, administration and operations
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- Centrally located Silverwater office
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- Salary package negotiable based on experience
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This is a 100% office-based position in Silverwater and would suit someone who enjoys working as part of a busy, collaborative team.

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If you're an experienced administrator or Accounts Receivable professional looking for a role with variety, responsibility and the opportunity to become an important part of a growing business, we'd love to hear from you.

📌 Admin & Accounts Receivable Officer (New South Wales)
🏢 Indoor Plant Solutions
📍 New South Wales