Job Description

Introduction

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We're looking for a proactive and organised individual who thrives in a busy, people focused environment. You do not need to come from a specific background, if you're passionate about coordination, problem-solving, and delivering great service, we'd love to hear from you.

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If you are detail- orientated, adaptable and enjoy bringing order to a fast-paced environment, this could be the perfect role for you

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Description

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As a Scheduling Officer you will

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- Efficiently match skilled staff to clients for individual care plans
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- Ensure staff allocation aligns with availability, contracted hours, and regulations
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- Promptly respond to new referrals and requests
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- Maintain accurate data entry into the client management system
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- Promote a positive organisational image with exemplary customer service
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- Exercise sensitivity and confidentiality in stakeholder support, prioritising client dignity
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- Collaborate with the team for an efficient Scheduling service, addressing inquiries and client requests
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- Manage planned leave and relief staff for scheduled and unscheduled absences
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- Effectively communicate schedule changes to various internal parties
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Skills and Experiences

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What We Are Looking For

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- Full-time availability and a reliable approach to work
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- The ability to stay calm and focused on time-sensitive situations
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- Strong organisational and time-management skills
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- Transparent and confident communication, with a friendly and professional manner
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- Comfortable using technology, including scheduling systems and Microsoft Office
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- A respectful approach to handling confidentail and sensitive information
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- Someone who works well independently, but also values teamwork and collaboration
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Why Join TDN?

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TDN is a values-led organisation, committed to empowering people and supporting vibrant, connected communities. As part of our team, you'll enjoy:

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- A supportive and purpose driven workplace.
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- Opportunities for growth.
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- The chance to make a meaningful impact every day.
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- Not for Profit Tax Benefits of Salary Packaging
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- Access our Fitness Passport Program for discounted gym and pool membership.
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For more information: Visit www.thedistrictnurses.org.au/careers to access the detailed selection criteria and position description

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Questions?

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Contact Sarah Vaszocz, Scheduling Manager on (03) 6208 0500 or email [email protected]

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We reserve the right to commence recruitment proceedings immediately and may close the advert early at our discretion.

📌 Scheduling Officer (George Town)
🏢 The District Nurses
📍 George Town