Job Description

Your skills and experience in the following areas will be highly valued:

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- Outstanding guest service and presentation skills.
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- A focus on process, quality, results and exceptional CSI.
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- Excellent written and verbal communication, along with time management skills and the ability to work under pressure.
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- A valid driver's license including manual transmissions.
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As a Service Advisor, you will be responsible for:

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- Greeting guests to the dealership's service department;
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- Booking and managing guest appointments;
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- Communicating vehicle symptoms and fault rectifications to guests in a manner which can be easily understood;
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- Obtaining accurate parts and labour prices for our guests;
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- Keeping each guest up to speed on the servicing of their vehicle;
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- Handling any guest complaints and ensuring prompt issue resolution;
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- Preparing invoices and closing allocated repair orders in a timely manner;
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- Ensuring our guests are provided with their recommended maintenance schedule for future service requirements.
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📌 Automotive Service Advisor (City of Gold Coast)
🏢 Next Level Personnel
📍 City of Gold Coast