Job Description

Are you organised, confident on the phone and enjoy working with customers?

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Security Plus is looking for a friendly and proactive Sales Support Coordinator to join our team on a part-time basis.

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This is a varied, customer-facing role where you will play an important part in keeping our Sales Team organised, coordinating appointments and ensuring customers receive a qualified and positive experience.

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You will be the first point of contact for many of our customers, so strong communication skills, attention to detail and a willingness to take initiative are essential.

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What you'll be doing

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Coordinating customer appointments and managing Sales Managers' calendars.

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Proactively following up with customers after sales appointments.

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Answering incoming calls and responding to customer enquiries.

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Welcoming customers and visitors to our showroom.

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Providing administrative and coordination support to the Sales Team.

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Maintaining accurate customer records and appointment information in our CRM system.

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Keeping the showroom professionally presented and assisting with display updates.

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What we're looking for

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We're looking for someone who enjoys interacting with people, takes ownership of their work and can confidently manage multiple priorities. Ideally, you will bring:

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Experience in sales support, customer service, reception or a similar role.

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Confidence picking up the phone, making outbound calls and following up with customers.

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Strong organisation skills and experience managing appointments and calendars.

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A professional, friendly and customer-focused approach.

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Good attention to detail and the ability to follow tasks through to completion.

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Confidence using Microsoft Office, email and CRM systems.

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Previous experience in a call centre or showroom environment would be advantageous, but is not essential. Experience using Insyte would also be beneficial.

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About Security Plus

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Security Plus is an established manufacturing business specialising in shutters, doors, blinds and related products.

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Our team works together across sales, customer service and manufacturing to deliver quality products and service to our customers.

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We are looking for someone who will take pride in supporting our team, building positive customer relationships and contributing to the smooth running of our sales operations.

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Working arrangement

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This is a part‐time position. Working days: Monday, Tuesday, Wednesday 8.00am -4.00pm and Saturdays 9.00am - 12.30pm

📌 Sales Support Coordinator (Victoria)
🏢 Security Plus
📍 Victoria