Job Description

Lemos Brazilian Jiu-Jitsu Academy is a vibrant and welcoming martial arts facility dedicated to providing high-quality training and coaching to our diverse community. We are committed to fostering a supportive environment where students of all ages and abilities can develop their skills, build confidence, and achieve their personal goals. Our academy prides itself on its professional coaching staff, inclusive atmosphere, and commitment to excellence in Brazilian Jiu-Jitsu instruction.

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About the role

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We are seeking a Receptionist to join our team at Lemos Brazilian Jiu-Jitsu Academy in Albion QLD 4010. This is a part-time position that plays a crucial role in creating a positive first impression for our members and visitors. As our Receptionist, you will be the welcoming face of our academy, responsible for managing day-to-day front desk operations and ensuring our members receive exceptional service. This role is essential to maintaining the smooth operation of our facility and contributes significantly to the overall experience of our students and their families.

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Key responsibilities

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Greet and welcome members, visitors, and prospective students with a friendly and professional demeanour

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Manage membership enquiries and provide information about our classes, memberships, and facility offerings

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Process new member registrations and handle membership administrative tasks accurately and efficiently

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Maintain the reception area to ensure it is tidy, welcoming, and organised

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Manage the front desk schedule and ensure coverage during all operating hours

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Handle payments, invoicing, and basic financial transactions related to memberships and class fees

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Maintain accurate records of member information and attendance data

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Respond to emails and written enquiries in a timely and professional manner

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Assist with general administrative tasks and support to coaching and management staff

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Promote a positive and inclusive atmosphere that reflects our academy's values and culture

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What we're looking for

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Excellent communication and interpersonal skills with the ability to interact professionally with people of all ages and backgrounds

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Strong organisational and time management abilities to manage multiple tasks and priorities

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Customer service experience, preferably in a fitness, wellness, or recreational facility setting

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Proficiency with computer systems and experience using reception or membership management software

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Ability to handle confidential information with discretion and professionalism

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Reliable, punctual, and versatile approach to part-time work arrangements

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Cash handling experience and basic numeracy skills

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A genuine interest in Brazilian Jiu-Jitsu and martial arts is desirable

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Ability to work independently and as part of a team in a fast-paced environment

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What we offer

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We believe in investing in our team members and creating a positive workplace culture. We offer a range of benefits designed to support your wellbeing and professional development:

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Adaptable part-time scheduling that accommodates your lifestyle

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A supportive and inclusive team environment

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Opportunities to develop your skills and knowledge in a dynamic facility

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The satisfaction of being part of a community-focused organisation

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We encourage applications from candidates of all backgrounds and welcome discussions about flexible arrangements that may support your individual needs.

📌 Receptionist (Victoria)
🏢 Lemos Brazilian Jiu-Jitsu Academy
📍 Victoria